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- Tasks: Manage a team and handle various administrative duties in a dynamic environment.
- Company: Join Reigate & Banstead Borough Council, a forward-thinking local government organisation.
- Benefits: Enjoy competitive leave, a generous pension contribution, and exclusive discounts.
- Why this job: Be part of a supportive culture that values innovation and personal development.
- Qualifications: Previous office admin and management experience, strong communication, and IT skills required.
- Other info: Equal opportunities employer, with a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
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Join to apply for the Senior Business Support Officer role at Reigate & Banstead Borough Council
Job Title: Senior Business Support Officer
Location of work: Town Hall
Basis: Permanent / Full time
About the Role
We are looking for a Senior Business Support Officer to take on the day to day management of our Environmental Health & Licensing’s Business Support (Administration) Team. Alongside a range of administrative duties, this role will involve line management and operational oversight of the busy team of five administrators.
Typical duties will include: responding to requests from members of the public, customers, staff and Councillors, managing the departmental phone lines, processing and issuing of licence applications, environmental protection nuisance complaints, health and safety and food safety, alongside the various duties that come with leading and managingthe team.
About the Person
The successful candidate will be able to demonstrate:
·Previous office administration experience;
·Previous experience of managing people;
·Confidence in face to face, telephone and written communications;
·Excellent organisational,problem solving and innovative skills;
·Excellent interpersonal and team working skills;
·An ability to multi task and be comfortable dipping in and out of different tasks as required;
·Experience in drafting and revisingpolicies and technical working procedures;
·Advantageous to have a familiarity with raising, approving and checking financial information (Purchase Orders).
·Excellent IT skills and an aptitude for picking up bespoke software programmes. Good knowledge of Microsoft products like Outlook, Word and Excel is essential; and,
· Strong attention to detail.
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Recruiting Manager Justin Haves Environmental Protection & Business Support Team Leader on 01737 276408.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 26 th August 2025 at 23:59
Interview date: 8 th September 2025
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
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Industries
Government Administration
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Senior Business Support Officer employer: Reigate & Banstead Borough Council
Contact Detail:
Reigate & Banstead Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Support Officer
✨Tip Number 1
Familiarise yourself with the specific duties of the Senior Business Support Officer role. Understanding the day-to-day tasks, such as managing phone lines and processing licence applications, will help you demonstrate your relevant experience during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss your approach to problem-solving and how you motivate your team to achieve their goals.
✨Tip Number 3
Brush up on your IT skills, especially with Microsoft products like Outlook, Word, and Excel. Being able to demonstrate your proficiency in these tools can set you apart from other candidates.
✨Tip Number 4
Prepare for the interview by researching Reigate & Banstead Borough Council's values and behaviours. Aligning your responses with their organisational culture will show that you're a good fit for the team.
We think you need these skills to ace Senior Business Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office administration and team management. Use specific examples that demonstrate your organisational and problem-solving skills, as well as your ability to communicate effectively.
Craft a Strong Cover Letter: In your cover letter, address how your previous experiences align with the responsibilities of the Senior Business Support Officer role. Mention your familiarity with financial information and your proficiency in Microsoft products, as these are key aspects of the job.
Showcase Your Interpersonal Skills: Since the role involves communication with various stakeholders, emphasise your interpersonal skills in both your CV and cover letter. Provide examples of how you've successfully managed relationships in previous roles.
Highlight Attention to Detail: Given the importance of detail in this position, include specific instances where your attention to detail made a difference in your work. This could be in drafting policies or managing administrative tasks accurately.
How to prepare for a job interview at Reigate & Banstead Borough Council
✨Showcase Your Management Skills
As a Senior Business Support Officer, you'll be managing a team. Be prepared to discuss your previous experience in line management, including how you motivate and support your team members.
✨Demonstrate Communication Proficiency
This role requires excellent communication skills. Practice articulating your thoughts clearly, both verbally and in writing, as you'll need to interact with various stakeholders, including the public and Councillors.
✨Highlight Your Organisational Abilities
Given the multi-tasking nature of the job, be ready to provide examples of how you've successfully managed multiple priorities in past roles. Discuss any tools or methods you use to stay organised.
✨Familiarise Yourself with Relevant Software
Since the role requires good IT skills, especially with Microsoft products, brush up on these applications. If you have experience with bespoke software, mention it and be ready to discuss how you adapt to new technologies.
