At a Glance
- Tasks: Guide individuals seeking addiction treatment with warmth and professionalism.
- Company: Rehubs, an innovative online addiction treatment service.
- Benefits: Full-time remote role with a supportive team and flexible work environment.
- Other info: Join a diverse team committed to equal opportunities and impactful work.
- Why this job: Make a real difference in people's lives by helping them navigate recovery.
- Qualifications: Experience in addiction treatment and excellent communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Rehubs is an online addiction treatment service designed by experienced clinicians and recovery professionals to make high-quality support more accessible and affordable. We provide structured, therapist-led programmes for people struggling with addiction, combining evidence-based therapy, clinical oversight, and ongoing support in a flexible digital format. Rehubs removes traditional barriers to treatment, offering timely, professional care without the need for residential admission.
This is a full-time remote role for an Admissions Advisor, joining a close-knit team of three. You'll be a key point of contact for individuals and families seeking addiction treatment, guiding them from their first enquiry through to the right next step. The work involves managing incoming enquiries, explaining our treatment options clearly, helping people navigate a decision that is often frightening and overwhelming, and ensuring every interaction is handled with warmth, professionalism, and full confidentiality.
Because of the sensitive nature of this work, this role requires demonstrable professional experience working within an addiction treatment setting. We need someone who genuinely understands the realities of addiction and recovery, can hold a difficult conversation with insight rather than scripts, and has a working knowledge of the wider treatment landscape so they can guide callers honestly toward the right option for them — whether that's with us or elsewhere.
Essential Criteria- Demonstrable paid or voluntary experience working directly within an addiction treatment service (for example: residential rehab, community drug and alcohol services, detox, aftercare, or recovery support), clearly evidenced on your CV with role, setting, and dates
- A strong working understanding of addiction, recovery pathways, and the psychological and behavioural patterns commonly seen in people seeking treatment
- Familiarity with the UK and Ireland treatment landscape, including NHS, private, charitable, and mutual-aid options
- Excellent communication skills, with the ability to hold sensitive conversations calmly and without judgement
- Strong active listening, empathy, and professionalism
- Comfortable working independently in a remote setting while staying closely connected to a small team
- Relevant qualifications in counselling, psychology, social work, or addiction studies
- Lived experience of recovery is valued and welcomed, but is not a substitute for the professional experience set out above
A note on applications: We assess sector experience carefully during shortlisting and interview, so please make sure your CV clearly sets out where you've worked, in what capacity, and for how long. Applications that don't evidence direct addiction-service experience are unlikely to progress.
Rehubs is an equal opportunities employer. We welcome applications from all qualified candidates regardless of age, disability, gender identity, race, religion or belief, sex, sexual orientation, marital status, or pregnancy and maternity.
Admissions Advisor in Wolverhampton employer: Rehubs
Rehubs is an exceptional employer, offering a supportive and compassionate work environment for those passionate about making a difference in the lives of individuals struggling with addiction. As a remote Admissions Advisor, you will be part of a dedicated team that values empathy and professionalism, while also providing opportunities for personal and professional growth within the addiction treatment sector. With a commitment to equal opportunities and a focus on accessible care, Rehubs stands out as a meaningful place to work for those seeking rewarding employment in a vital field.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions Advisor in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the addiction treatment field. We all know someone who knows someone, so don’t be shy about asking for introductions or advice. You never know where a casual chat might lead!
✨Tip Number 2
Prepare for those tricky conversations. As an Admissions Advisor, you’ll need to handle sensitive topics with care. Practice active listening and empathy in mock interviews with friends or family. It’ll help you feel more confident when it counts!
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your relevant background in addiction services. We want to hear about your hands-on experience and how it shapes your approach to helping others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Admissions Advisor in Wolverhampton
Some tips for your application 🫡
Showcase Your Experience:Make sure your CV highlights your relevant experience in addiction treatment. We want to see where you've worked, in what capacity, and for how long. This is crucial for us to assess your fit for the role!
Be Authentic:When writing your application, let your personality shine through! We value genuine understanding and empathy, so don’t be afraid to share your insights and experiences related to addiction and recovery.
Tailor Your Application:Take a moment to tailor your application to our specific role. Mention how your skills align with the responsibilities of an Admissions Advisor and how you can contribute to our mission at Rehubs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Rehubs
✨Know Your Stuff
Make sure you have a solid understanding of addiction treatment services, especially those relevant to the UK and Ireland. Brush up on the different pathways to recovery and be ready to discuss how they relate to the role. This will show that you’re not just familiar with the theory but can also apply it in real conversations.
✨Empathy is Key
Since you'll be dealing with sensitive topics, practice your active listening skills. Think about how you would approach a difficult conversation with compassion and professionalism. Prepare examples from your past experiences where you've successfully navigated tough discussions, as this will demonstrate your ability to connect with callers.
✨Showcase Your Experience
Your CV should clearly highlight your relevant experience in addiction treatment settings. Be ready to discuss specific roles, responsibilities, and the impact you had in those positions. This will help the interviewers see that you have the practical knowledge needed for the Admissions Advisor role.
✨Be Yourself
While professionalism is crucial, don’t forget to let your personality shine through. Rehubs values warmth and authenticity, so be genuine in your responses. Share your passion for helping others and your commitment to making a difference in the lives of those seeking support.
