At a Glance
- Tasks: Guide individuals and families through the addiction treatment process with empathy and professionalism.
- Company: Rehubs, an innovative online addiction treatment service focused on accessibility and support.
- Benefits: Full-time remote role with a supportive team and meaningful work.
- Other info: Join a diverse team committed to equal opportunities and impactful work.
- Why this job: Make a real difference in people's lives by helping them navigate their recovery journey.
- Qualifications: Experience in addiction treatment and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Rehubs is an online addiction treatment service designed by experienced clinicians and recovery professionals to make high-quality support more accessible and affordable. We provide structured, therapist-led programmes for people struggling with addiction, combining evidence-based therapy, clinical oversight, and ongoing support in a flexible digital format. Rehubs removes traditional barriers to treatment, offering timely, professional care without the need for residential admission.
This is a full-time remote role for an Admissions Advisor, joining a close-knit team of three. You'll be a key point of contact for individuals and families seeking addiction treatment, guiding them from their first enquiry through to the right next step. The work involves managing incoming enquiries, explaining our treatment options clearly, helping people navigate a decision that is often frightening and overwhelming, and ensuring every interaction is handled with warmth, professionalism, and full confidentiality.
Because of the sensitive nature of this work, this role requires demonstrable professional experience working within an addiction treatment setting. We need someone who genuinely understands the realities of addiction and recovery, can hold a difficult conversation with insight rather than scripts, and has a working knowledge of the wider treatment landscape so they can guide callers honestly toward the right option for them — whether that's with us or elsewhere.
Essential Criteria- Demonstrable paid or voluntary experience working directly within an addiction treatment service (for example: residential rehab, community drug and alcohol services, detox, aftercare, or recovery support), clearly evidenced on your CV with role, setting, and dates
- A strong working understanding of addiction, recovery pathways, and the psychological and behavioural patterns commonly seen in people seeking treatment
- Familiarity with the UK and Ireland treatment landscape, including NHS, private, charitable, and mutual-aid options
- Excellent communication skills, with the ability to hold sensitive conversations calmly and without judgement
- Strong active listening, empathy, and professionalism
- Comfortable working independently in a remote setting while staying closely connected to a small team
- Relevant qualifications in counselling, psychology, social work, or addiction studies
- Lived experience of recovery is valued and welcomed, but is not a substitute for the professional experience set out above
We assess sector experience carefully during shortlisting and interview, so please make sure your CV clearly sets out where you've worked, in what capacity, and for how long. Applications that don't evidence direct addiction-service experience are unlikely to progress. Rehubs is an equal opportunities employer. We welcome applications from all qualified candidates regardless of age, disability, gender identity, race, religion or belief, sex, sexual orientation, marital status, or pregnancy and maternity.
Admissions Advisor in Warrington employer: Rehubs
Rehubs is an exceptional employer, offering a supportive and compassionate work environment for those passionate about making a difference in the lives of individuals struggling with addiction. As a remote Admissions Advisor, you will be part of a dedicated team that values empathy and professionalism, providing you with opportunities for personal and professional growth while ensuring a healthy work-life balance. With a commitment to equal opportunities and a focus on meaningful engagement, Rehubs stands out as a rewarding place to build your career in addiction treatment.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions Advisor in Warrington
✨Tip Number 1
Get to know the company inside out! Research Rehubs, their mission, and the services they offer. This way, when you chat with them, you can show that you're genuinely interested and understand what they're all about.
✨Tip Number 2
Practice your conversation skills! Since you'll be having sensitive discussions, it’s crucial to be calm and empathetic. Role-play with a friend or family member to get comfortable with holding those tough conversations.
✨Tip Number 3
Network like a pro! Connect with professionals in the addiction treatment field on LinkedIn or other platforms. You never know who might have insights or even job leads that could help you land that Admissions Advisor role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Rehubs team and making a difference in the lives of those seeking help.
We think you need these skills to ace Admissions Advisor in Warrington
Some tips for your application 🫡
Showcase Your Experience:Make sure your CV highlights your relevant experience in addiction treatment. We want to see where you've worked, in what capacity, and for how long. This is crucial for us to assess your fit for the role!
Be Authentic:When writing your application, let your genuine understanding of addiction and recovery shine through. We appreciate honesty and insight over scripted responses, so don’t be afraid to share your perspective.
Tailor Your Application:Take a moment to tailor your application to the specific role of Admissions Advisor. Mention your familiarity with the UK and Ireland treatment landscape and how you can guide individuals through their journey with warmth and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Rehubs!
How to prepare for a job interview at Rehubs
✨Know Your Stuff
Make sure you have a solid understanding of addiction treatment and the various pathways to recovery. Familiarise yourself with the UK and Ireland treatment landscape, including NHS and private options. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Show Empathy and Understanding
In this role, you'll be dealing with sensitive topics. Practice how to hold difficult conversations with warmth and professionalism. Think about examples from your past experience where you've successfully navigated tough discussions, as these will come in handy during the interview.
✨Highlight Relevant Experience
Your CV should clearly outline your professional experience in addiction services. Be prepared to discuss specific roles, settings, and dates. The interviewers will want to see how your background aligns with the requirements, so don’t shy away from showcasing your journey.
✨Prepare for Scenario Questions
Expect to be asked how you would handle certain situations that may arise in the role. Think through potential scenarios involving clients seeking help and how you would guide them. This will show your problem-solving skills and ability to think on your feet.
