At a Glance
- Tasks: Guide individuals seeking addiction treatment with warmth and professionalism.
- Company: Rehubs, an innovative online addiction treatment service.
- Benefits: Remote work, supportive team, and the chance to make a real difference.
- Other info: Join a close-knit team and contribute to meaningful change in people's lives.
- Why this job: Be a vital support for those in need, helping them navigate their recovery journey.
- Qualifications: Experience in addiction treatment and excellent communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Rehubs is an online addiction treatment service designed by experienced clinicians and recovery professionals to make high-quality support more accessible and affordable. We provide structured, therapist-led programmes for people struggling with addiction, combining evidence-based therapy, clinical oversight, and ongoing support in a flexible digital format. Rehubs removes traditional barriers to treatment, offering timely, professional care without the need for residential admission.
This is a full-time remote role for an Admissions Advisor, joining a close-knit team of three. You'll be a key point of contact for individuals and families seeking addiction treatment, guiding them from their first enquiry through to the right next step. The work involves managing incoming enquiries, explaining our treatment options clearly, helping people navigate a decision that is often frightening and overwhelming, and ensuring every interaction is handled with warmth, professionalism, and full confidentiality.
Because of the sensitive nature of this work, this role requires demonstrable professional experience working within an addiction treatment setting. We need someone who genuinely understands the realities of addiction and recovery, can hold a difficult conversation with insight rather than scripts, and has a working knowledge of the wider treatment landscape so they can guide callers honestly toward the right option for them — whether that's with us or elsewhere.
Essential Criteria- Demonstrable paid or voluntary experience working directly within an addiction treatment service (for example: residential rehab, community drug and alcohol services, detox, aftercare, or recovery support), clearly evidenced on your CV with role, setting, and dates
- A strong working understanding of addiction, recovery pathways, and the psychological and behavioural patterns commonly seen in people seeking treatment
- Familiarity with the UK and Ireland treatment landscape, including NHS, private, charitable, and mutual-aid options
- Excellent communication skills, with the ability to hold sensitive conversations calmly and without judgement
- Strong active listening, empathy, and professionalism
- Comfortable working independently in a remote setting while staying closely connected to a small team
- Relevant qualifications in counselling, psychology, social work, or addiction studies
- Lived experience of recovery is valued and welcomed, but is not a substitute for the professional experience set out above
A note on applications: We assess sector experience carefully during shortlisting and interview, so please make sure your CV clearly sets out where you've worked, in what capacity, and for how long. Applications that don't evidence direct addiction-service experience are unlikely to progress.
Rehubs is an equal opportunities employer. We welcome applications from all qualified candidates regardless of age, disability, gender identity, race, religion or belief, sex, sexual orientation, marital status, or pregnancy and maternity.
Admissions Advisor in Coventry employer: Rehubs
Rehubs is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and clients. As an Admissions Advisor, you will be part of a dedicated team that values empathy and professionalism, with opportunities for personal growth in the addiction treatment field. Working remotely allows for flexibility while being connected to a close-knit group, making it a rewarding environment for those passionate about making a difference in the lives of individuals seeking recovery.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions Advisor in Coventry
✨Tip Number 1
Get to know the company inside out! Research Rehubs and understand their mission, values, and treatment options. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your active listening skills. When you get the chance to chat with someone from Rehubs, make sure you listen carefully to their needs and concerns. This will not only help you connect better but also demonstrate your empathy and professionalism.
✨Tip Number 3
Be ready for those tough conversations! Brush up on your knowledge of addiction and recovery pathways so you can handle sensitive topics with confidence. Remember, it’s all about guiding people towards the right support, whether it’s with Rehubs or elsewhere.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Rehubs team. Good luck!
We think you need these skills to ace Admissions Advisor in Coventry
Some tips for your application 🫡
Showcase Your Experience:Make sure your CV highlights your relevant experience in addiction treatment. We want to see where you've worked, in what capacity, and for how long. This is crucial for us to assess your fit for the role!
Be Authentic:When writing your application, let your genuine understanding of addiction and recovery shine through. We appreciate honesty and insight over scripted responses, so don’t be afraid to share your perspective.
Tailor Your Application:Take a moment to tailor your application to our specific needs. Mention your familiarity with the UK and Ireland treatment landscape and how it relates to the role. This shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Rehubs
✨Know Your Stuff
Make sure you have a solid understanding of addiction treatment and the various pathways to recovery. Familiarise yourself with the UK and Ireland treatment landscape, including NHS and private options. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Show Empathy
During the interview, be prepared to discuss how you would handle sensitive conversations. Use examples from your past experience to illustrate your ability to listen actively and respond with compassion. Remember, this role is all about guiding individuals through tough times.
✨Highlight Relevant Experience
Your CV should clearly outline your professional experience in addiction treatment services. Be specific about your roles, settings, and dates. This will help the interviewers see that you have the necessary background to excel in this position.
✨Connect with the Team
Since this is a remote role within a small team, show that you can work independently while still being a team player. Share examples of how you've collaborated with colleagues in the past, even if it was in a different setting. This will demonstrate your ability to stay connected and contribute positively to the team dynamic.
