At a Glance
- Tasks: Guide individuals seeking addiction treatment with warmth and professionalism.
- Company: Rehubs, an innovative online addiction treatment service.
- Benefits: Full-time remote role with a supportive team and flexible work environment.
- Other info: Join a diverse team committed to equal opportunities and impactful work.
- Why this job: Make a real difference in people's lives by helping them navigate recovery.
- Qualifications: Experience in addiction treatment and excellent communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Rehubs is an online addiction treatment service designed by experienced clinicians and recovery professionals to make high-quality support more accessible and affordable. We provide structured, therapist-led programmes for people struggling with addiction, combining evidence-based therapy, clinical oversight, and ongoing support in a flexible digital format. Rehubs removes traditional barriers to treatment, offering timely, professional care without the need for residential admission.
This is a full-time remote role for an Admissions Advisor, joining a close-knit team of three. You'll be a key point of contact for individuals and families seeking addiction treatment, guiding them from their first enquiry through to the right next step. The work involves managing incoming enquiries, explaining our treatment options clearly, helping people navigate a decision that is often frightening and overwhelming, and ensuring every interaction is handled with warmth, professionalism, and full confidentiality.
Because of the sensitive nature of this work, this role requires demonstrable professional experience working within an addiction treatment setting. We need someone who genuinely understands the realities of addiction and recovery, can hold a difficult conversation with insight rather than scripts, and has a working knowledge of the wider treatment landscape so they can guide callers honestly toward the right option for them — whether that's with us or elsewhere.
Essential Criteria- Demonstrable paid or voluntary experience working directly within an addiction treatment service (for example: residential rehab, community drug and alcohol services, detox, aftercare, or recovery support), clearly evidenced on your CV with role, setting, and dates
- A strong working understanding of addiction, recovery pathways, and the psychological and behavioural patterns commonly seen in people seeking treatment
- Familiarity with the UK and Ireland treatment landscape, including NHS, private, charitable, and mutual-aid options
- Excellent communication skills, with the ability to hold sensitive conversations calmly and without judgement
- Strong active listening, empathy, and professionalism
- Comfortable working independently in a remote setting while staying closely connected to a small team
- Relevant qualifications in counselling, psychology, social work, or addiction studies
- Lived experience of recovery is valued and welcomed, but is not a substitute for the professional experience set out above
A note on applications: We assess sector experience carefully during shortlisting and interview, so please make sure your CV clearly sets out where you've worked, in what capacity, and for how long. Applications that don't evidence direct addiction-service experience are unlikely to progress.
Rehubs is an equal opportunities employer. We welcome applications from all qualified candidates regardless of age, disability, gender identity, race, religion or belief, sex, sexual orientation, marital status, or pregnancy and maternity.
Admissions Advisor in Brighton employer: Rehubs
Rehubs is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and clients. As an Admissions Advisor, you will be part of a dedicated team that values empathy and professionalism, with opportunities for personal growth in the addiction treatment field. Working remotely allows for flexibility while being connected to a close-knit group, making it a rewarding environment for those passionate about making a difference in the lives of individuals seeking recovery.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions Advisor in Brighton
✨Tip Number 1
Get to know the company inside out! Research Rehubs, their mission, and the services they offer. This way, when you chat with them, you can show that you're genuinely interested and understand what they're all about.
✨Tip Number 2
Practice your conversation skills! Since this role involves sensitive discussions, try role-playing with a friend or family member. This will help you feel more comfortable and confident when it comes to those tough conversations.
✨Tip Number 3
Network like a pro! Connect with professionals in the addiction treatment field on LinkedIn or attend relevant events. Building relationships can open doors and give you insights that might just help you land that Admissions Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Rehubs team!
We think you need these skills to ace Admissions Advisor in Brighton
Some tips for your application 🫡
Showcase Your Experience:Make sure your CV highlights your relevant experience in addiction treatment. We want to see where you've worked, in what capacity, and for how long. This is crucial for us to assess your fit for the role.
Be Authentic:When writing your application, let your genuine understanding of addiction and recovery shine through. We appreciate honesty and insight over scripted responses, so share your real experiences and perspectives.
Tailor Your Application:Don’t just send a generic CV and cover letter. Tailor your application to reflect the specific skills and experiences that align with our needs at Rehubs. This shows us you’re serious about joining our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Rehubs
✨Know Your Stuff
Make sure you have a solid understanding of addiction treatment services, especially those relevant to the UK and Ireland. Brush up on the different pathways to recovery and be ready to discuss how they relate to the role. This will show that you’re not just familiar with the theory but can also apply it in real conversations.
✨Empathy is Key
Since you'll be dealing with sensitive topics, practice your active listening skills. Think about how you would approach a difficult conversation with compassion and professionalism. Prepare examples from your past experiences where you've successfully navigated tough discussions, as this will demonstrate your ability to connect with callers.
✨Showcase Your Experience
Your CV should clearly highlight your relevant experience in addiction treatment settings. Be ready to discuss specific roles, responsibilities, and the impact you had in those positions. This will help the interviewers see that you have the practical knowledge needed for the Admissions Advisor role.
✨Be Yourself
While professionalism is crucial, don’t forget to let your personality shine through. Rehubs values warmth and authenticity, so be genuine in your responses. Share your passion for helping others and your commitment to making a difference in the lives of those seeking support.
