Field Service Engineer - Wales & South West in Liverpool
Field Service Engineer - Wales & South West

Field Service Engineer - Wales & South West in Liverpool

Liverpool Full-Time 30000 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Keep customer sites running smoothly with maintenance and troubleshooting of energy systems.
  • Company: Join Clarke, a leader in energy resilience with over 100 years of innovation.
  • Benefits: Enjoy competitive pay, flexible work-life balance, and comprehensive training opportunities.
  • Why this job: Make a real impact by ensuring energy safety and efficiency for communities.
  • Qualifications: 5+ years in service engineering, Gas Safe registered, and strong IT skills.
  • Other info: Be part of a supportive team culture focused on safety and continuous improvement.

The predicted salary is between 30000 - 42000 ÂŁ per year.

Why Work at Clarke

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements.

What We Offer

  • Competitive compensation and benefits
  • Work-life flexibility
  • Recognition and rewards
  • Development and career opportunities
  • A safe and inclusive workplace

About the Role

Your role will focus on keeping customer sites operating safely and efficiently through high‑quality maintenance, fault finding and corrective works. You’ll deliver scheduled servicing, respond to breakdowns when required, and work proactively to minimise downtime and unnecessary cost.

Key Responsibilities

  • Maintenance & Troubleshooting
    • Carry out planned and preventative maintenance to maximise engine availability and reliability
    • Respond to out‑of‑hours callouts, diagnosing faults and restoring plant performance efficiently
    • Collect, label and dispatch oil samples in accordance with agreed procedures
    • Select, order and manage parts effectively, returning unused items to minimise waste
    • Maintain accurate van stock and report shortages to the Area Manager
  • Customer & Team Support
    • Build strong, professional relationships with customers across the region
    • Communicate clearly with the Area Manager, customers and subcontractors to ensure smooth site operations
    • Complete service documentation accurately and within agreed timescales
  • Tools & Equipment
    • Maintain company tools and equipment to a high standard, ensuring cleanliness and calibration
    • Uphold excellent site standards, presentation and housekeeping
  • Supervision & Training
    • Support apprentices and new starters through mentoring and on‑the‑job guidance
  • Health, Safety & Environment
    • Work in full compliance with health, safety and environmental requirements at all times

What We’re Looking For

  • Strong engineering background with experience working on gas engines and associated systems
  • Electrical and mechanical engineering capability
  • Gas Safe registered
  • Confident IT skills to support reporting and documentation
  • Ability and willingness to coach and support others

Personal Attributes

  • Professional, reliable and safety‑focused
  • Flexible and adaptable to changing priorities and locations
  • Customer‑focused with strong communication skills
  • Organised, proactive and able to manage workload independently
  • Resilient under pressure and committed to continuous improvement

Essential Qualifications & Experience

  • Minimum of 5 years’ service engineering experience
  • NVQ Level 3 or City & Guilds in Electrical or Mechanical Engineering
  • Apprentice‑trained engineer
  • Gas Safe registration
  • Full UK driving licence
  • Willingness to travel across Wales and the South West, work unsociable hours and stay away from home when required

Desirable

  • Experience working on gas engines
  • Knowledge of CHP or power generation environments

What’s in it for you?

  • Competitive hourly rate with overtime paid at 1.5x basic rate
  • Paid daily travel time (up to 30 minutes each way)
  • On‑call rota participation with call‑out fee
  • 25 days’ annual leave plus 8 Bank Holidays
  • Holiday buy and sell scheme (up to 5 additional days)
  • 7% company pension contribution
  • Company van provided
  • Comprehensive training programme on Jenbacher engines and systems delivered at our Liverpool Training Centre

About Us

Clarke proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another.

Field Service Engineer - Wales & South West in Liverpool employer: Rehlko

At Clarke, we are dedicated to creating an energy-resilient world, and as a Field Service Engineer in Wales & South West, you will play a vital role in ensuring the safety and efficiency of our customers' operations. We offer competitive compensation, a supportive work culture that prioritises safety and inclusion, and ample opportunities for professional development through comprehensive training programmes. Join us to be part of a team that values innovation, collaboration, and personal growth while making a meaningful impact in the energy sector.
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Contact Detail:

Rehlko Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer - Wales & South West in Liverpool

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Clarke and understanding their mission. Be ready to discuss how your skills align with their goal of creating an energy-resilient world. Show them you're not just another candidate; you're passionate about their purpose!

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience with gas engines and troubleshooting, as these are key for the Field Service Engineer role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Clarke and contributing to their mission.

We think you need these skills to ace Field Service Engineer - Wales & South West in Liverpool

Maintenance and Troubleshooting
Fault Finding
Preventative Maintenance
Customer Relationship Management
Communication Skills
IT Skills
Gas Safe Registration
Electrical Engineering
Mechanical Engineering
Organisational Skills
Proactive Work Ethic
Health and Safety Compliance
Mentoring and Coaching
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your engineering background, especially any experience with gas engines and maintenance. We want to see how your skills align with our mission of creating an energy-resilient world!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how you can contribute to our team. Mention specific experiences that demonstrate your problem-solving skills and customer focus, as these are key for us.

Showcase Your Technical Skills: Don’t forget to highlight your technical skills in your application. Whether it's your Gas Safe registration or your IT capabilities, we want to know how you can keep our customer sites operating efficiently and safely.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Rehlko

✨Know Your Stuff

Make sure you brush up on your engineering knowledge, especially around gas engines and associated systems. Be ready to discuss your past experiences in maintenance and troubleshooting, as this will show that you’re not just a theory person but someone who can get their hands dirty.

✨Show Your Customer Focus

Clarke values strong relationships with customers, so be prepared to share examples of how you've built rapport in previous roles. Think about times when you went above and beyond to ensure customer satisfaction, as this will highlight your commitment to service.

✨Safety First

Since safety is a big deal for Clarke, come equipped with knowledge about health, safety, and environmental requirements. You might want to mention any relevant training or certifications you have, like being Gas Safe registered, to demonstrate your commitment to a safe working environment.

✨Be Ready to Adapt

Flexibility is key in this role, so think of examples where you've successfully adapted to changing priorities or worked under pressure. This will show that you can handle the dynamic nature of field service engineering and are ready to tackle whatever comes your way.

Field Service Engineer - Wales & South West in Liverpool
Rehlko
Location: Liverpool
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  • Field Service Engineer - Wales & South West in Liverpool

    Liverpool
    Full-Time
    30000 - 42000 ÂŁ / year (est.)
  • R

    Rehlko

    50-100
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