At a Glance
- Tasks: Lead and develop a regional service team, ensuring high standards of safety and customer service.
- Company: Clarke Energy, a global leader in sustainable energy solutions.
- Benefits: Competitive salary, flexible work-life balance, and professional development opportunities.
- Other info: Join a collaborative culture focused on quality, safety, and performance.
- Why this job: Make a real impact in the energy sector while leading a dynamic team.
- Qualifications: 10+ years engineering experience and strong leadership skills required.
The predicted salary is between 56700 - 69300 £ per year.
Why Work at Clarke
Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.
Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands.
Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter.
At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!
What We Offer
At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:
- Competitive compensation and benefits
- Work-life flexibility
- Recognition and rewards
- Development and career opportunities
- A safe and inclusive workplace
Why You Will Love this Job
Location: Northern Ireland & Republic of Ireland, with UK and overseas travel as required
Are you an experienced service leader ready to take ownership of regional operational performance? Clarke Energy is seeking an Area Service Manager to lead, develop and deploy a regional field service team across Northern Ireland and the Republic of Ireland, ensuring contractual commitments are met and our high standards of safety, quality and customer service are consistently delivered.
This is a senior operational role with real accountability for people leadership, engine fleet performance and customer relationships across a strategically important region. You'll be at the heart of Clarke Energy's service delivery, leading a team of engineers while building strong customer partnerships and driving operational excellence.
Job Purpose
To manage the effective resourcing and deployment of Service Engineers and Apprentices within the Northern Ireland and Republic of Ireland region, ensuring contractual performance targets, customer expectations and Clarke Energy standards are achieved at all times. The majority of your time will be spent managing and supporting the Field Service operational function across your region.
What You'll Be Responsible For
- Leading and developing your regional service team
- You will manage, motivate and develop a team of Service Engineers and Apprentices, ensuring that:
- Team members are competent, supported and appropriately trained to perform their roles
- Performance is reviewed on an ongoing basis, with development actions taken where required
- Working hours, timesheets and expenses are monitored and controlled
- All company policies and employment procedures are consistently followed
- Delivering contractual performance
- You will ensure the regional engine fleet performs above contractual guarantees by:
- Planning and prioritising scheduled, preventative and corrective maintenance
- Managing contractual availability and performance obligations
- Analysing performance data to drive continuous improvement
- Managing the regional call-out rota to provide 24/7 cover
- Forecasting decoke and overhaul requirements and working closely with Parts and Overhaul teams
- Liaising with the Commissioning Manager regarding commissioning activities
- Operational control and compliance
- You will:
- Ensure oil and coolant sampling is carried out in line with Clarke Energy codes of practice
- Monitor quality and ensure prompt corrective actions where required
- Ensure company processes for warranty and chargeable work are followed
- Prepare Risk Assessments and Method Statements with the QUENSH department
- Carry out unannounced audits of field teams for safe working practices
- Monitor engineering practices to minimise cost and waste
- Ensure engineering, vehicles and sites are audited and maintained to company standards
- Customer Relationship Management
- As the senior service representative in your region, you will:
- Act as the first point of contact for customers across Northern Ireland and the Republic of Ireland
- Build and maintain strong, long-term customer relationships
- Hold regular customer meetings and provide technical and performance updates
- Manage site scheduling and ensure compliance with customer procedures
- Agree chargeable works with customers on a monthly basis
- Leadership, Communication and Reporting
- You will:
- Keep the Field Service Operations Manager fully informed of regional performance
- Escalate operational, contractual or people issues appropriately
- Complete annual performance management reviews for your team
- Ensure Health, Safety and Environmental standards are met at all times
- Acts as a role model for professionalism, integrity and safety
- Is confident leading remote engineering teams
- Is customer-focused, commercially aware and quality-driven
- Communicates clearly, effectively and confidently at all levels
- Is resilient, organised and effective under pressure
- Is flexible, accountable and committed to continuous improvement
- Time-served engineer (NVQ, City & Guilds or equivalent)
- Minimum of 10 years' engineering experience across electrical and mechanical disciplines
- Strong knowledge of internal combustion engines and generators
- CHP and balance of plant experience
- Proven experience managing remote engineering teams
- Strong customer relationship management experience
- Excellent leadership, communication and organisational skills
- Good IT skills
- Ability to work independently and lead by example
- INNIO Jenbacher product knowledge
- HNC / HND in Engineering or equivalent
- Engine commissioning experience
- Gas Safe registration
- A leadership role with real regional influence across Ireland
- The opportunity to work in a respected global energy business
- Ongoing professional development and support
- A collaborative culture focused on quality, safety and performance
- Curiosity – Seek, learn, share
- Trust – Go farther together
- Pace – Focus to go faster
- Excellence – Find the win every day
What We're Looking For
We are looking for a leader who:
Technical Knowledge, Skills and Experience
Essential
Desirable
Why Join Clarke Energy?
Clarke Energy is a global leader in the engineering, installation and maintenance of sustainable energy solutions. We pride ourselves on our technical excellence, high safety standards and commitment to developing our people.
In return, we offer:
About Clarke Energy
Clarke Energy is a globally recognised EPC and service provider, specialising in low and zero-carbon energy solutions. Operating in 29 countries, we are the largest authorised distributor and service partner for INNIO's hydrogen-ready reciprocating engines, supporting customers on their journey to net zero.
If you're an experienced service leader looking for your next challenge, we'd love to hear from you.
About Us
Clarke proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another.
Clarke is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, promote equal opportunities in every aspect of our process.
Our Values
Area Service Manager - Ireland in Liverpool employer: Rehlko
Clarke Energy is an exceptional employer, offering a leadership role as an Area Service Manager that empowers you to influence regional operations across Northern Ireland and the Republic of Ireland. With a strong commitment to safety, professional development, and a collaborative culture, we provide competitive compensation, work-life flexibility, and opportunities for career growth in a globally recognised energy business dedicated to sustainability and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Area Service Manager - Ireland in Liverpool
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Area Service Manager - Ireland role you’re after at Rehlko.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Rehlko a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Rehlko.
✨Apply Through Company Websites
When you spot a role like Area Service Manager - Ireland at Rehlko, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Area Service Manager - Ireland in Liverpool
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Area Service Manager - Ireland, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Rehlko a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Rehlko specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Rehlko
✨Brush Up on Core Engineering Principles
Before heading into the interview with Rehlko, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Rehlko want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
