Sales Analyst

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.

Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter.

At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:

• Competitive compensation and benefits
• Work-life flexibility
• Recognition and rewards
• Development and career opportunities
• A safe and inclusive workplace

Support the Service Sales teams UK and Ireland (Service Sales New Business & UK Business Development Manager) with Administration and Reporting tasks as required.

• Updating the penetration figures with new hardware ordered, new hardware commissioned and new Extended Warranty Agreements (EWA’s) purchased and report findings on a monthly basis to Service Sales Manager, Finance and Service Sales Directors.
• Updating the Services Sales Dashboard for the Service Sales Director.
• Check the sales of MINIPower equipment with a view to quoting for maintenance for existing contract customers.
• Reporting on a monthly basis the value of New EWA orders received by each Service Sales Executive and updating the Service Sales Dashboard for the Service Sales Director.
• Maintaining a quotation spreadsheet for the means of reporting on the number and value of quotations raised by each Service Sales Executive on a monthly basis and updating the Service Sales Dashboard for the Services Sales Director.
• Reporting on a monthly basis the number of hardware orders commissioned by running a commissioning report from Navigator and updating the Service Sales Dashboard for the Service Sales Director.
• Reporting on a monthly basis the number and value of orders received by each Service Sales Executive and update the Service Sales Dashboard with information taken from the Service Sales Order/Quote entry spreadsheet for the Service Sales Director.
• Check that the new EWA orders on the Service Sales Order Entry spreadsheet matches the new EWA’s entered onto Navigator and onto the Order Entry Spreadsheet.
• Reporting on the number and type of valid 3rd party quotes by running a report from Navigator and updating the Service Sales Dashboard for the Service Sales Director.
• Update The Service Sales Dashboard for the Service Sales Director, on a monthly basis with the New Business orders received by taking the information from the Order entry spreadsheet.
• Run a report from Navigator, on a monthly basis of all the maintenance quotations that have been lost since 2020.
• Run reports on a monthly basis of batteries that are due replacement in 6 months time, for the on contract customers, where the information has not been picked up on the Preventative Maintenance Report.
• Run reports on a monthly basis of capacitors that are due replacement in 6 months time, for the on contract customers, where the information has not been picked up on the Preventative Maintenance Report.
• Run reports on a quarterly basis of batteries that are due replacement in 12 months time, for the not on contract customers.
• Run reports on a quarterly basis of capacitors that are due replacement in 12 months time, for the not on contract customers.
• Regularly run a commissioning report from Navigator to capture the generator and emergency lighting commissioned jobs.
• Report to Service Sales Manager on a weekly basis, on the valid quotes for generator consumables and advise when the major visit was/is due.

• Allocation of remedial work quotations to the Service Sales Executives which come through as enquiries to the department by e-mail.
• Processing & checking Magic Pen Documents, for remedial work to be quoted.
• Creating and allocating remedial work quotations to the Service Sales Executives for work identified from the Magic Pen Documents and Preventative Maintenance Reports from Third Parties.
• Obtaining quotations from Third Parties for remedial work recommended on Preventative Maintenance Reports.
• Working with Scheduling team to identify Generator contracts that require ‘major’ PPM visit in upcoming periods and liaise with sub-contractor for consumable costs and allocate to Services Sales Executives as appropriate.
• Updating Navigator with replaced batteries and replaced capacitors from Field Service Reports.
• Ensuring quotes are allocated to the Service Sales Executives in a manner such that they have equal opportunities and work with their key clients.
• Creating EWA agreements from Sales Orders on Navigator upon the receipt of Magic Pen Commissioning Reports and electronic files from Projects Department.
• Creating and allocating New EWA quotations for the Service Sales Executives for newly commissioned UPS, generators and emergency lighting systems.
• Raising Order Acknowledgments and Invoices for the New EWA’s.
• Creating Service Plan Agreements for New EWA’s and amending Service Plan Agreements for Renewals.

• Regular monitoring of the Service Sales in-box and forwarding items to the correct personnel.
• Regular monitoring of the Services Sales Quotations in-box and allocating/creating quotation templates for the Service Sales Executives.
• Creating new Service Sales Quotation Templates for new Service Sales Staff or new products as and when required.
• Amending of Service Sales Quotation Templates as and when required.
• As appropriate responsible for amending address records in Navigator.
• Typing and electronically filing quotations raised by the Service Sales Executives.
• Provide holiday cover for the department by processing orders or re-allocating quotes where required.
• Ensuring that the KCM reviews are conducted accurately and in line with time-bound guidelines.