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For Companies At a Glance
- Tasks: Coordinate care for clients, manage schedules, and provide top-notch office support.
- Company: Join a caring team at Home Instead in Horsham, West Sussex.
- Benefits: Competitive pay, career progression, and fully paid training.
- Why this job: Make a real difference in clients' lives while growing your skills.
- Qualifications: Passion for care, good communication, and IT skills required.
- Other info: Flexible hours and a supportive team environment await you!
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a new team member to jump in and be part of our amazing team based in Horsham, West Sussex. You will be responsible for a variety of duties in the coordination of care for clients including scheduling, office administration and supporting field support activities whilst providing the highest quality of service to clients.
The Role
- Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.
- Be responsive to changes in the schedule and liaise with relevant team members.
- Responsible for all aspects of office administration activities whilst being reactive to the needs of the business.
- Warmly greet visitors to the office; answer phone calls in a polite, professional manner, passing on clear messages where appropriate.
- Manage correspondence by responding to emails and handling incoming and outgoing post.
- Maintain accurate client and Care Professional records on Home Instead software and People Planner.
- Conduct client and Care Professional introductions.
- Provide support to the Client Experience team.
- Participate in on-call out of hours duties as required.
- Ensure compliance with Policies and Process in respect of employment and service delivery.
- Carry out any other duties deemed necessary for the successful operation of the business.
Essential Criteria
- Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
- Good communication skills with the ability to build rapport quickly.
- Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
- Must have full driving license and means of transport to visit.
- Be organised and flexible to meet the needs of the business.
- Experience in the care sector delivering a wide range of personal care services.
- Level 3 NVQ in Health and Social Care or equivalent.
Why join Home Instead
- Excellent pay rates.
- Refer a Friend Bonus for both you and your friend.
- Opportunities for career progression.
- Access to Blue Light Card.
- We pay for your enhanced DBS check.
- Mileage - paid separately.
- Training - fully paid award winning training, including Care Certification and City & Guilds accredited Dementia training.
- Employee assistance programme - available 24/7 details/other health plans.
- Exclusive discounts scheme at supermarkets, utility providers and more.
If you are looking for an amazing opportunity to grow and develop with a fabulous team and have a genuine passion to offer our clients the best care and support in their own homes apply now!
Care Coordinator in Sussex employer: REHB Limited T/A Home Instead Senior Care (Horsham)
Contact Detail:
REHB Limited T/A Home Instead Senior Care (Horsham) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Sussex
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Contact companies directly, like Home Instead, and express your interest in working with them. A friendly email or call can make a huge difference.
✨Tip Number 3
Prepare for interviews by researching common questions in the care sector. Practice your responses, focusing on your passion for delivering quality care and how you can contribute to the team. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our amazing team at Home Instead.
We think you need these skills to ace Care Coordinator in Sussex
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your passion for delivering high-quality care in your application. We want to see that you genuinely care about helping clients live independently and happily.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Care Coordinator role. We love seeing how you can fit into our amazing team!
Be Professional: When writing your application, keep it professional but friendly. Use clear language and make sure to proofread for any typos or errors. First impressions matter, and we want to see your best self!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fabulous team in Horsham!
How to prepare for a job interview at REHB Limited T/A Home Instead Senior Care (Horsham)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Care Coordinator role. Familiarise yourself with the key responsibilities like scheduling, office administration, and client interaction. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since good communication is essential for this role, prepare examples of how you've effectively communicated in past experiences. Think about times when you built rapport quickly or handled difficult conversations. This will highlight your ability to connect with clients and team members.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like last-minute schedule changes or client introductions. Practise your responses to these scenarios, focusing on your problem-solving skills and flexibility. This will show that you're prepared for the dynamic nature of the job.
✨Demonstrate Your Passion for Care
Let your passion for delivering high-quality care shine through during the interview. Share personal stories or experiences that illustrate your commitment to helping clients live independently and happily. This will resonate with the interviewers and reinforce your fit for the company culture.