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For Companies At a Glance
- Tasks: Coordinate care for clients, manage schedules, and provide top-notch office support.
- Company: Join a caring team at Home Instead in Horsham, West Sussex.
- Benefits: Great pay, career progression, and fully paid training opportunities.
- Why this job: Make a real difference in clients' lives while growing your skills.
- Qualifications: Passion for care, good communication skills, and IT proficiency required.
- Other info: Flexible hours and a supportive team environment await you!
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a new team member to jump in and be part of our amazing team based in Horsham, West Sussex. You will be responsible for a variety of duties in the coordination of care for clients including scheduling, office administration and supporting field support activities whilst providing the highest quality of service to clients.
The Role
- Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.
- Be responsive to changes in the schedule and liaise with relevant team members.
- Responsible for all aspects of office administration activities whilst being reactive to the needs of the business.
- Warmly greet visitors to the office; answer phone calls in a polite, professional manner, passing on clear messages where appropriate.
- Manage correspondence by responding to emails and handling incoming and outgoing post.
- Maintain accurate client and Care Professional records on Home Instead software and People Planner.
- Conduct client and Care Professional introductions.
- Provide support to the Client Experience team.
- Participate in on-call out of hours duties as required.
- Ensure compliance with Policies and Process in respect of employment and service delivery.
- Carry out any other duties deemed necessary for the successful operation of the business.
Essential Criteria
- Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
- Good communication skills with the ability to build rapport quickly.
- Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
- Must have full driving license and means of transport to visit.
- Be organised and flexible to meet the needs of the business.
- Experience in the care sector delivering a wide range of personal care services.
- Level 3 NVQ in Health and Social Care or equivalent.
Why join Home Instead
- Excellent pay rates.
- Refer a Friend Bonus for both you and your friend.
- Opportunities for career progression.
- Access to Blue Light Card.
- We pay for your enhanced DBS check.
- Mileage - paid separately.
- Training - fully paid award winning training, including Care Certification and City & Guilds accredited Dementia training.
- Employee assistance programme - available 24/7 details/ other health plans.
- Exclusive discounts scheme at supermarkets, utility providers and more.
If you are looking for an amazing opportunity to grow and develop with a fabulous team and have a genuine passion to offer our clients the best care and support in their own homes apply now!
Care Coordinator in Horsham employer: REHB Limited T/A Home Instead Senior Care (Horsham)
Contact Detail:
REHB Limited T/A Home Instead Senior Care (Horsham) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Horsham
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Research companies like Home Instead and reach out directly. Express your interest in joining their team and ask about potential opportunities.
✨Tip Number 3
Prepare for interviews by practising common questions related to care coordination. Think about scenarios where you’ve demonstrated your organisational skills and ability to adapt to changes. Show them you’re the perfect fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Care Coordinator in Horsham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Care Coordinator role. We want to see your passion for delivering quality care shine through!
Show Off Your Communication Skills: Since good communication is key in this role, use your application to demonstrate your ability to build rapport. A friendly tone can go a long way in making a great first impression!
Be Organised and Clear: Keep your application neat and structured. We appreciate clarity, so make it easy for us to see your qualifications and experiences without any fuss. A well-organised application reflects your organisational skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at REHB Limited T/A Home Instead Senior Care (Horsham)
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Care Coordinator. Familiarise yourself with scheduling, office administration, and client interaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since good communication is key in this role, prepare examples of how you've built rapport with clients or colleagues in the past. Practice articulating your thoughts clearly, as this will demonstrate your ability to connect with others effectively.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like last-minute cancellations or managing multiple tasks. Think of real-life examples from your experience that highlight your problem-solving skills and adaptability.
✨Demonstrate Your Passion for Care
Let your enthusiasm for delivering high-quality care shine through. Share stories that reflect your commitment to helping clients live independently and happily. This will resonate well with the interviewers and show that you align with their values.