Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate care for clients, manage schedules, and support office administration.
- Company: Join a caring team at Home Instead in Horsham, West Sussex.
- Benefits: Competitive pay, career progression, and fully paid training.
- Why this job: Make a real difference in clients' lives while growing your skills.
- Qualifications: Passion for care, good communication, and IT skills required.
- Other info: Flexible hours and a supportive team environment await you.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a new team member to jump in and be part of our amazing team based in Horsham, West Sussex. You will be responsible for a variety of duties in the coordination of care for clients including scheduling, office administration and supporting field support activities whilst providing the highest quality of service to clients.
The Role
- Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.
- Be responsive to changes in the schedule and liaise with relevant team members.
- Responsible for all aspects of office administration activities whilst being reactive to the needs of the business.
- Warmly greet visitors to the office; answer phone calls in a polite, professional manner, passing on clear messages where appropriate.
- Manage correspondence by responding to emails and handling incoming and outgoing post.
- Maintain accurate client and Care Professional records on Home Instead software and People Planner.
- Conduct client and Care Professional introductions.
- Provide support to the Client Experience team.
- Participate in on-call out of hours duties as required.
- Ensure compliance with Policies and Process in respect of employment and service delivery.
- Carry out any other duties deemed necessary for the successful operation of the business.
Essential Criteria
- Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
- Good communication skills with the ability to build rapport quickly.
- Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
- Must have full driving license and means of transport to visit.
- Be organised and flexible to meet the needs of the business.
- Experience in the care sector delivering a wide range of personal care services.
- Level 3 NVQ in Health and Social Care or equivalent.
Why join Home Instead
- Excellent pay rates.
- Refer a Friend Bonus for both you and your friend.
- Opportunities for career progression.
- Access to Blue Light Card.
- We pay for your enhanced DBS check.
- Mileage - paid separately.
- Training - fully paid award winning training, including Care Certification and City & Guilds accredited Dementia training.
- Employee assistance programme - available 24/7 details/ other health plans.
- Exclusive discounts scheme at supermarkets, utility providers and more.
If you are looking for an amazing opportunity to grow and develop with a fabulous team and have a genuine passion to offer our clients the best care and support in their own homes apply now!
Care Coordinator in Durrington employer: REHB Limited T/A Home Instead Senior Care (Horsham)
Contact Detail:
REHB Limited T/A Home Instead Senior Care (Horsham) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Durrington
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those already working at Home Instead. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Be ready to showcase your skills in an interview. Think about real-life examples where you've delivered top-notch care or handled tricky situations. We want to see your passion and how you can fit into our amazing team!
✨Tip Number 3
Stay flexible and positive during the application process. If you get a chance to meet the team or visit the office, take it! It shows you're keen and gives you a feel for the vibe at Home Instead.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our fabulous team.
We think you need these skills to ace Care Coordinator in Durrington
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your passion for delivering high-quality care in your application. We want to see that you genuinely care about helping clients live independently and happily.
Tailor Your CV: Customise your CV to reflect the skills and experiences that match the Care Coordinator role. Mention any relevant experience in scheduling, office administration, or client support to catch our eye!
Be Professional Yet Friendly: When writing your cover letter, strike a balance between professionalism and warmth. We love candidates who can communicate effectively and build rapport quickly, so let your personality shine through!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this amazing opportunity with our fabulous team.
How to prepare for a job interview at REHB Limited T/A Home Instead Senior Care (Horsham)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Care Coordinator. Familiarise yourself with scheduling, office administration, and client interaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since good communication is key in this role, prepare examples of how you've built rapport with clients or colleagues in the past. Think about times when you had to handle difficult conversations or resolve conflicts, as these will demonstrate your ability to connect with others.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle specific situations, like last-minute cancellations or scheduling conflicts. Practise your responses to these scenarios, focusing on your problem-solving skills and flexibility. This will show that you can think on your feet and adapt to changing circumstances.
✨Demonstrate Your Passion for Care
Let your passion for delivering high-quality care shine through during the interview. Share personal stories or experiences that highlight your commitment to helping clients live independently and happily. This will resonate with the interviewers and reinforce your suitability for the role.