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For Companies At a Glance
- Tasks: Coordinate care for clients, manage schedules, and provide top-notch office support.
- Company: Join a caring team at Home Instead in Horsham, West Sussex.
- Benefits: Competitive pay, career progression, and fully paid training.
- Why this job: Make a real difference in clients' lives while growing your skills.
- Qualifications: Passion for care, good communication, and IT skills required.
- Other info: Flexible hours and a supportive team environment await you!
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a new team member to jump in and be part of our amazing team based in Horsham, West Sussex. You will be responsible for a variety of duties in the coordination of care for clients including scheduling, office administration and supporting field support activities whilst providing the highest quality of service to clients.
The Role
- Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.
- Be responsive to changes in the schedule and liaise with relevant team members.
- Responsible for all aspects of office administration activities whilst being reactive to the needs of the business.
- Warmly greet visitors to the office; answer phone calls in a polite, professional manner, passing on clear messages where appropriate.
- Manage correspondence by responding to emails and handling incoming and outgoing post.
- Maintain accurate client and Care Professional records on Home Instead software and People Planner.
- Conduct client and Care Professional introductions.
- Provide support to the Client Experience team.
- Participate in on-call out of hours duties as required.
- Ensure compliance with Policies and Process in respect of employment and service delivery.
- Carry out any other duties deemed necessary for the successful operation of the business.
Essential Criteria
- Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
- Good communication skills with the ability to build rapport quickly.
- Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
- Must have full driving license and means of transport to visit.
- Be organised and flexible to meet the needs of the business.
- Experience in the care sector delivering a wide range of personal care services.
- Level 3 NVQ in Health and Social Care or equivalent.
Why join Home Instead
- Excellent pay rates.
- Refer a Friend Bonus for both you and your friend.
- Opportunities for career progression.
- Access to Blue Light Card.
- We pay for your enhanced DBS check.
- Mileage - paid separately.
- Training - fully paid award winning training, including Care Certification and City & Guilds accredited Dementia training.
- Employee assistance programme - available 24/7 details/other health plans.
- Exclusive discounts scheme at supermarkets, utility providers and more.
If you are looking for an amazing opportunity to grow and develop with a fabulous team and have a genuine passion to offer our clients the best care and support in their own homes apply now!
Care Coordinator in Crawley employer: REHB Limited T/A Home Instead Senior Care (Horsham)
Contact Detail:
REHB Limited T/A Home Instead Senior Care (Horsham) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about scenarios where you've had to adapt quickly or manage multiple tasks, as these will show off your organisational skills and flexibility.
✨Tip Number 3
When you get an interview, don’t just talk about your experience—show your passion for delivering quality care! Share stories that highlight your commitment to helping clients live independently and happily.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our amazing team at Home Instead.
We think you need these skills to ace Care Coordinator in Crawley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Care Coordinator role. We want to see your passion for delivering quality care shine through!
Show Off Your Communication Skills: Since good communication is key in this role, use your application to demonstrate your ability to build rapport. A friendly tone can go a long way in making a great first impression!
Be Organised and Clear: Keep your application neat and structured. We appreciate clarity, so make it easy for us to see your qualifications and experiences. Bullet points can help highlight your key achievements!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this amazing opportunity.
How to prepare for a job interview at REHB Limited T/A Home Instead Senior Care (Horsham)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Care Coordinator. Familiarise yourself with scheduling, office administration, and client interaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since good communication is key in this role, prepare examples of how you've built rapport with clients or colleagues in the past. Think about times when you had to handle difficult conversations or resolve conflicts, as these experiences will highlight your ability to connect with others.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and stay organised, especially when juggling multiple tasks. You might want to share specific tools or methods you use to keep track of schedules and correspondence, as this will show that you can handle the demands of the job.
✨Express Your Passion for Care
Let your passion for delivering high-quality care shine through during the interview. Share personal stories or experiences that illustrate your commitment to helping clients live independently and happily. This will resonate well with the interviewers and show that you align with their values.