At a Glance
- Tasks: Manage housing services, support tenants, and coordinate maintenance for a community of 70 properties.
- Company: A dedicated organisation focused on providing quality housing management.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Join a supportive team with a focus on tenant wellbeing and community engagement.
- Why this job: Make a real difference in people's lives by helping them settle into their homes.
- Qualifications: Strong communication skills and a passion for community support.
The predicted salary is between 30000 - 40000 £ per year.
Main Purpose of the Job: To provide comprehensive housing management services within a defined geographical area (c.70 properties), including the management and coordination of voids; health and safety; maintenance; property inspections and aspects of tenancy management, including nuisance and anti-social behaviour advice and local amenities advice. To work closely with Local Authorities Housing Officer and to provide additional tenancy sustainment support to designated tenants when required.
SPECIFIC DUTIES AND RESPONSIBILITIES OF THE POST
- To provide advice to tenants in the form of signposting on local amenities, schools, GP Surgeries, etc. to ensure tenants settle in well and make use of community amenities in the area.
- To provide tenant support with moving in, ensuring that Welcome and Starter packs are provided accordingly and to support the tenants with the registration for utility bills.
- To assist the Housing Manager and Maintenance Officer to achieve void turnaround targets for repair works and to manage the pre-void and occupation process.
- To ensure that each end of tenancy and new letting is completed in line with administrative, legal and contractual requirements.
- To work closely with the Local Authority's Housing Officer to ensure that tenants and others understand their rights and responsibilities.
Contact Details:
Rehability UK Support Services Ltd Recruitment Team
We think you need these skills to ace Housing Officer
Housing Management
Property Inspections
Tenancy Management
Health and Safety Compliance
Maintenance Coordination
Communication Skills
Advisory Skills
