At a Glance
- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic workspace.
- Company: Join IWG, a global leader in innovative workspaces with exciting growth opportunities.
- Benefits: Earn £25,500 to £28,000 pro-rata, enjoy sociable hours, and receive great training.
- Other info: Be part of a team committed to sustainability and reducing carbon emissions.
- Why this job: Perfect for students or those seeking flexible work with fantastic career prospects.
- Qualifications: Great communication skills and a positive, can-do attitude are essential.
The predicted salary is between 25500 - 28000 £ per year.
Part‑Time Customer Service Executive
Total Compensation including salary, bonus, commission & benefits: £25,500 to £28,000 pro-rata
We are recruiting for part‑time Customer Service Executives across our network of business centres in the UK.
This is an excellent opportunity for students, people returning to work, or those seeking a second job!
(20+ hours per week, Monday to Friday or selected days)
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world‑class customer service.
You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential.
Responsibilities
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on‑site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
- What We Can Do For You
- A fun, challenging and rewarding career.
- Great induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable incentives and sociable hours.
About You
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can‑do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day - and the determination to be even better tomorrow.
- About IWG
With almost 4,000 tech‑enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor - and we’re continuing to grow.
With 80% of the Fortune 500 already among our customers and plans to expand to 30,000+ centres over the next decade, we are uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
We are also proud of reducing commuting‑related carbon emissions by getting workers out of their cars and onto their bikes and their feet.
Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral.
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Customer Service Executive (Part-time) in Nottingham employer: Regus
At IWG, we pride ourselves on being an excellent employer, offering a fun and rewarding part-time role as a Customer Service Executive within our vibrant business centres across the UK. With a strong focus on employee growth, we provide comprehensive training, fantastic promotion prospects, and a supportive work culture that values your contributions while allowing for a healthy work-life balance. Join us to be part of a dynamic team where you can truly shine and make a difference in delivering world-class customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Executive (Part-time) in Nottingham
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Regus and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Regus and let us see your personality shine through!
We think you need these skills to ace Customer Service Executive (Part-time) in Nottingham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Regus.
Get Familiar with Our Brand:Before applying, take some time to learn about Regus and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Regus
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Regus.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Regus will surely appreciate.
