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For Companies At a Glance
- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic team.
- Company: Join IWG, a global leader in innovative workspaces with exciting career opportunities.
- Benefits: Enjoy competitive pay, flexible benefits, and fantastic promotion prospects.
- Why this job: Be part of a fun, rewarding career that makes a real difference every day.
- Qualifications: Great communication skills and a positive, can-do attitude are essential.
- Other info: Work in a sustainable environment with excellent growth potential.
The predicted salary is between 26000 - 28000 £ per year.
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world‑class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential.
We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on‑site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What We Can Do For You
You are reading the right advert if you are looking for:
- A fun, challenging and rewarding career.
- Award‑winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
About You
What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can‑do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG
With almost 4,000 tech‑enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. We are also proud of reducing commuting‑related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023. We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres. So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
Customer Service Executive in Liverpool employer: Regus
Contact Detail:
Regus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, check out IWG's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you've delivered great service. Be ready to share these stories during your interview to demonstrate your positive, can-do attitude.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart outfit can boost your confidence and show that you’re serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Customer Service Executive in Liverpool
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your positive, outgoing attitude reflected in your words. Remember, we’re looking for someone who loves interacting with people, so don’t be shy about showcasing your communication skills.
Tailor Your Application: Make sure to tailor your application to the Customer Service Executive role. Highlight any relevant experience and skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our dynamic team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for the role – we want to know how you can help our customers have a great day at work!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts and you’ll be one step closer to joining our amazing team!
How to prepare for a job interview at Regus
✨Know the Company Inside Out
Before your interview, take some time to research IWG and its mission. Understand their commitment to sustainability and how they aim to create inspiring workspaces. This knowledge will not only impress your interviewers but also help you align your answers with their values.
✨Show Off Your People Skills
As a Customer Service Executive, your ability to connect with people is crucial. Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one – this will showcase your can-do attitude and communication skills.
✨Demonstrate Your Adaptability
In a dynamic environment like IWG, being adaptable is key. Be ready to discuss situations where you've had to learn new skills quickly or adjust to changes on the fly. Highlighting your flexibility will show that you're ready to thrive in their fast-paced setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
