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For Companies At a Glance
- Tasks: Manage a vibrant workspace, inspire your team, and promote flexible work solutions.
- Company: Join Regus, the world's largest workspace network, fostering a collaborative culture.
- Benefits: Enjoy a competitive salary, training opportunities, and a bright work environment.
- Why this job: Make a real impact by enhancing customer experiences and leading a motivated team.
- Qualifications: Experience in customer service and team management, with strong communication skills.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Community Sales Manager. Please note, you will be employed by a Regus Franchise Owner. At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you’ll be able to work better, faster and happier too.
Responsibilities
- As a Community Sales Manager, you’ll be responsible for the smooth running of your Regus centre.
- You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention.
- Manage the day to day running of the centre, focusing on exceptional customer service.
- Inspire your team of associates, developing their skills to get the best from each team member.
- Promote your centre to new customers and show them how flexible workspace could enhance their business.
- Generate leads by delivering engaging networking events within your community.
- Other duties as required to maintain centre operations.
Typical day
You start the day with an informal team talk over coffee, to plan the day and make sure everyone’s prepared. With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation. Later you have a meeting to learn more about a new member and get to understand their business needs. You think about the other businesses in the centre and how you might be able to introduce them to a couple that may be of interest at the networking event later in the week. A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over. At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership. Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.
About You
We’re looking for someone who has the experience and aptitude to manage a smooth running operation. You’ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:
- A good communicator, used to dealing with customers - ideally in the hospitality or events industry.
- Confident, approachable and able to build strong relationships with customers.
- A great manager, who leads by example and knows how to motivate and inspire a team.
- Happy taking ownership of problems and finding ways to solve them.
- Positive, enthusiastic and able to adapt to fast-changing situations.
- Confident using MS Office and other basic IT packages.
In Addition, You Will
- Manage the day to day running of the centre, focusing on exceptional customer service.
- Inspire your team of associates, developing their skills to get the best from each team member.
- Promote your centre to new customers and show them how flexible workspace could enhance their business.
- Generate leads by delivering engaging networking events within your community.
What We Offer
On top of a competitive salary package you’ll enjoy a bright and inspiring work environment, training and development opportunities.
Franchise – Community Sales Manager in Kirkcaldy employer: Regus
Contact Detail:
Regus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Franchise – Community Sales Manager in Kirkcaldy
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your pitch! You’ll want to clearly communicate how your experience aligns with the role of Community Sales Manager. Think about specific examples where you've motivated a team or enhanced customer satisfaction, and be ready to share those stories.
✨Tip Number 3
Network like a pro! Attend local events or online meetups related to the industry. Not only will this help you make connections, but it could also lead to referrals or insider tips on job openings. Plus, it’s a great way to showcase your enthusiasm for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Mention something specific from your conversation to make it personal and memorable.
We think you need these skills to ace Franchise – Community Sales Manager in Kirkcaldy
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style and flair into your cover letter and CV.
Tailor Your Application: Make sure to tailor your application to the Community Sales Manager role. Highlight your experience in customer service and team management, and show us how you can bring that exceptional service to our centres.
Be Specific with Examples: Use specific examples from your past experiences to demonstrate your skills. Whether it’s managing a team or hosting events, we love seeing how you've made an impact in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Regus
✨Know Your Community
Before the interview, research the local community and its businesses. Understand how Regus can enhance their operations with flexible workspaces. This knowledge will help you demonstrate your ability to promote the centre effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated teams in the past. Think about specific situations where you inspired your colleagues or resolved conflicts. This will show that you have the experience to lead a team and maintain a positive working environment.
✨Customer Service is Key
Be ready to discuss your approach to exceptional customer service. Share stories that highlight your communication skills and how you've built strong relationships with clients. This will prove you're the right fit for ensuring customer satisfaction and retention.
✨Engage with Networking Ideas
Think of creative networking event ideas that could attract new customers to the centre. Present these during your interview to showcase your proactive approach and understanding of community engagement, which is crucial for generating leads.
