At a Glance
- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic team.
- Company: Join IWG, a global leader in innovative workspaces with exciting growth opportunities.
- Benefits: Earn £25,500 to £28,000 pro-rata, enjoy sociable hours, and receive great training.
- Why this job: Perfect for students or anyone seeking a rewarding part-time role with career potential.
- Qualifications: Great communication skills and a positive, can-do attitude are essential.
- Other info: Be part of a sustainable company committed to reducing carbon emissions.
The predicted salary is between 25500 - 28000 £ per year.
We are recruiting for part-time Customer Service Executives across our network of business centres in the UK. This is an excellent opportunity for students, people returning to work, or those seeking a second job!
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential.
We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What We Can Do For You
You are reading the right advert if you are looking for:
- A fun, challenging and rewarding career.
- Great induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable incentives and sociable hours.
About You
What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can-do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day - and the determination to be even better tomorrow.
About IWG
With almost 4,000 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor - and we’re continuing to grow. With 80% of the Fortune 500 already among our customers and plans to expand to 30,000+ centres over the next decade, we are uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral.
So don’t hesitate. Apply today - and let’s work together to help millions of people have a great day at work.
Part-Time Customer Service Executive — Growth & Great Hours in Henley on Thames employer: Regus
Contact Detail:
Regus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Service Executive — Growth & Great Hours in Henley on Thames
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on IWG and its values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you've gone above and beyond for someone. We want to hear those stories during your chat!
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart can make a great first impression. It shows you care about the opportunity and are ready to represent IWG well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Part-Time Customer Service Executive — Growth & Great Hours in Henley on Thames
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your positive attitude and love for interacting with people. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the role of Customer Service Executive. Highlight any relevant experience or skills that match what we’re looking for, like great communication skills and a can-do attitude. This shows us you’re serious about the position!
Keep It Clear and Concise: We appreciate clarity, so keep your application clear and to the point. Avoid long-winded sentences and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can manage tasks smoothly and happily!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Regus
✨Know the Company
Before your interview, take some time to research the company. Understand their mission, values, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Executive, strong communication skills are key. During the interview, practice clear and confident speaking. Use examples from your past experiences where you successfully interacted with customers or resolved issues to demonstrate your abilities.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you handle difficult customers or what makes great customer service. Prepare thoughtful responses that highlight your positive attitude and problem-solving skills, which are crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.