Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage daily operations and motivate your team to ensure customer satisfaction.
- Company: Join Regus, the world's largest workspace network, promoting flexible work solutions.
- Benefits: Enjoy a competitive salary, training opportunities, and a vibrant work environment.
- Why this job: Be part of a dynamic team that values customer service and community engagement.
- Qualifications: Experience in hospitality or events, strong communication skills, and multitasking ability required.
- Other info: Opportunity to host networking events and develop your team's skills.
The predicted salary is between 32000 - 40000 £ per year.
Your job, your way
Community Sales Manager
(Total Compensation including bonus, commission & benefits: Ranges from £32,000-£40,000)
Please note, you will be employed by a Regus Franchise Owner.
At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you’ll be able to work better, faster and happier too.
The opportunity
As a Community Sales Manager, you’ll be responsible for the smooth running of your Regus centre. You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention.
A typical day at Regus
You start the day with an informal team talk over coffee, to plan the day and make sure everyone’s prepared.
With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation.
Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week.
A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over.
At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership.
Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.
About you
We’re looking for someone who has the experience and aptitude to manage a smooth running operation. You’ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:
- A good communicator, used to dealing with customers – ideally in the hospitality or events industry
- Confident, approachable and able to build strong relationships with customers
- A great manager, who leads by example and knows how to motivate and inspire a team
- Happy taking ownership of problems and finding ways to solve them
- Positive, enthusiastic and able to adapt to fast-changing situations
- Confident using MS Office and other basic IT packages
In addition, you will:
- Manage the day to day running of the centre, focusing on exceptional customer service
- Inspire your team of associates, developing their skills to get the best from each team member
- Promote your centre to new customers and show them how flexible workspace could enhance their business
- Generate leads by delivering engaging networking events within your community
What we offer
On top of a competitive salary package you’ll enjoy:
- A bright and inspiring work environment
- Training and development opportunities
#J-18808-Ljbffr
Franchise – Community Sales Manager employer: Regus
Contact Detail:
Regus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Franchise – Community Sales Manager
✨Tip Number 1
Familiarise yourself with the Regus brand and its offerings. Understanding their products and services will help you engage effectively with potential customers and demonstrate how flexible workspace solutions can benefit their businesses.
✨Tip Number 2
Network within your local community and industry. Attend events related to hospitality and coworking spaces to build relationships that could lead to potential clients or partnerships, showcasing your proactive approach to community engagement.
✨Tip Number 3
Develop your communication skills by practising active listening. This will not only help you understand customer needs better but also enable you to build strong relationships, which is crucial for a Community Sales Manager role.
✨Tip Number 4
Showcase your leadership abilities by volunteering for team projects or initiatives. Highlighting your experience in motivating and managing teams will demonstrate your capability to inspire others and maintain a positive work environment.
We think you need these skills to ace Franchise – Community Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, and team management. Use specific examples that demonstrate your ability to multitask and lead a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Community Sales Manager role. Mention how your skills align with the responsibilities outlined in the job description, particularly your experience in hospitality or events.
Showcase Your Communication Skills: Since strong communication is key for this role, consider including a brief anecdote in your application that illustrates your ability to build relationships with customers and motivate a team.
Highlight Problem-Solving Abilities: Provide examples of how you've successfully managed challenges in previous roles. This could include situations where you pre-empted issues or found innovative solutions to improve customer satisfaction.
How to prepare for a job interview at Regus
✨Show Your People Skills
As a Community Sales Manager, you'll be interacting with various customers and team members. Make sure to highlight your communication skills and ability to build relationships during the interview. Share specific examples of how you've successfully managed customer interactions in the past.
✨Demonstrate Multitasking Abilities
This role requires juggling multiple tasks at once. Prepare to discuss situations where you've effectively managed several responsibilities simultaneously. Use examples that showcase your organisational skills and ability to prioritise tasks under pressure.
✨Emphasise Problem-Solving Skills
The job involves pre-empting issues before they arise. Be ready to talk about challenges you've faced in previous roles and how you resolved them. This will demonstrate your proactive approach and ability to take ownership of problems.
✨Research Regus and Its Culture
Understanding the company’s values and culture is crucial. Familiarise yourself with Regus's mission and how they promote flexible workspaces. This knowledge will help you align your answers with their expectations and show your genuine interest in the role.
