At a Glance
- Tasks: Manage daily operations and promote flexible workspace solutions to customers.
- Company: Join the world's largest workspace network at Regus.
- Benefits: Competitive salary, inspiring work environment, and training opportunities.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by enhancing customer experiences and building community connections.
- Qualifications: Experience in hospitality or events, strong communication, and team management skills.
The predicted salary is between 28800 - 43200 £ per year.
Please note, you will be employed by a Regus Franchise Owner. At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses.
The opportunity
As a Community Sales Manager, you’ll be responsible for the smooth running of your Regus centre. You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention.
A typical day at Regus
- You start the day with an informal team talk over coffee, to plan the day and make sure everyone’s prepared.
- You welcome members and guests, show them the facilities and help them set up their WiFi connections and AV system for their presentation.
- You have meetings to learn more about new members and understand their business needs.
- You run through move-in details with the reception team, ensuring the welcome kit is prepared.
- You offer tours of the centre to potential customers and explain the benefits of Regus membership.
- You host monthly operations meetings for Community Sales Managers from your local cluster of centres.
- You do a final walk around the building, speaking with members and asking how their day went.
About You
We’re looking for someone who has the experience and aptitude to manage a smooth running operation. You’ll need to be an accomplished multitasker, able to pre‑empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:
- A good communicator, used to dealing with customers - ideally in the hospitality or events industry
- Confident, approachable and able to build strong relationships with customers
- A great manager, who leads by example and knows how to motivate and inspire a team
- Happy taking ownership of problems and finding ways to solve them
- Positive, enthusiastic and able to adapt to fast‑changing situations
- Confident using MS Office and other basic IT packages
In addition, you will:
- Manage the day to day running of the centre, focusing on exceptional customer service
- Inspire your team of associates, developing their skills to get the best from each team member
- Promote your centre to new customers and show them how flexible workspace could enhance their business
- Generate leads by delivering engaging networking events within your community
What We Offer
On top of a competitive salary package you’ll enjoy a bright and inspiring work environment and training and development opportunities.
Franchise – Community Sales Manager employer: Regus
Regus is an exceptional employer that fosters a vibrant work culture in Milton Keynes, where community engagement and customer satisfaction are at the forefront of our operations. We offer comprehensive employee growth opportunities, including training and development programmes, ensuring that our team members thrive in their roles while enjoying a supportive and dynamic environment. Join us to be part of a company that values innovation and teamwork, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Franchise – Community Sales Manager
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Regus and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your pitch! You’ll need to promote products and services, so be ready to talk about how you can bring value to new and existing customers. Think of examples from your past experiences that highlight your sales skills.
✨Tip Number 3
Network like a pro! Attend local events or online meetups related to the industry. This not only helps you make connections but also shows your commitment to building relationships, which is key for a Community Sales Manager.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and keep yourself fresh in their minds.
We think you need these skills to ace Franchise – Community Sales Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and community engagement. Make it relatable and engaging!
Tailor Your Application:Make sure to tailor your application specifically for the Community Sales Manager role. Highlight your experience in hospitality or events, and how you've successfully managed teams and built relationships with customers. We love seeing relevant examples!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Regus!
How to prepare for a job interview at Regus
✨Know Your Community
Before the interview, research the local business community and understand the needs of potential customers. Familiarise yourself with Regus's offerings and think about how you can promote them effectively to new and existing clients.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in managing teams and motivating others. Share specific examples of how you've inspired your team in previous roles, especially in customer service or hospitality settings.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've successfully pre-empted issues or resolved customer complaints. Highlight your proactive approach and how it led to improved customer satisfaction and retention.
✨Engage with Enthusiasm
During the interview, convey your passion for creating a positive working environment. Show that you're adaptable and ready to embrace the fast-paced nature of the role, as well as your eagerness to contribute to the success of the centre.
