Franchise - Community Associate

Join to apply for the Franchise – Community Associate role at Regus

Please note, you will be employed by a Regus Franchise Owner.

The opportunity

As a Community Associate, you’ll work closely with new and existing customers, solving problems for them and making sure they have everything they need.

A typical day at Regus

You arrive 15 minutes before your centre opens to make sure everything is ready and check there’s nothing the cleaners have missed. Customers start coming in with requests such as a changed WiFi code, tracking a package, directions to a meeting room, or setting up a projector and taking a drinks order. You’ll sort mail and respond to customer inquiries, and then support events and centre communications. At day’s end you help wrap up meetings and prepare for the next day.

About You

We’re looking for someone who can manage multiple tasks while providing customers with the best possible service. You also need to be:

• A good communicator, with the ability to build strong professional relationships and empathise with people’s needs
• Happy taking ownership of problems and finding ways to solve them
• Positive, enthusiastic and able to adapt to fast-changing situations
• Confident using MS Office and other basic IT packages

What We Offer

• A bright and inspiring work environment
• Training and development opportunities

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Facilities Services