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- Tasks: Assist customers, solve problems, and ensure a smooth experience in our workspace.
- Company: Join Regus, the world's largest workspace network, dedicated to enhancing work-life balance.
- Benefits: Enjoy a competitive salary, inspiring environment, and training opportunities.
- Why this job: Be part of a dynamic team that values communication and problem-solving in a fast-paced setting.
- Qualifications: Good communication skills, problem-solving mindset, and basic IT proficiency required.
- Other info: This is an entry-level, full-time position with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Franchise – Community Associate role at RegusNote: you will be employed by a Regus Franchise Owner.At Regus, we\’ve built the world\’s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you\’ll be able to work better, faster and happier too.Your job, your way As a Community Associate, you\’ll work closely with new and existing customers, solving problems for them and making sure they have everything they need.The opportunity As a Community Associate, you\’ll work closely with new and existing customers, solving problems for them and making sure they have everything they need.A typical day at Regus Arrive 15 minutes before your centre opens to make sure everything is ready and check there\’s nothing the cleaners have missed.Assist customers with requests: e.g., provide a Wi‐Fi code, check if a package has arrived, give directions to meeting rooms, help set up projectors, and take drink orders.Sort mail and respond to customer inquiries, including notifying customers when packages are ready.Plan and write invites for next week\’s networking events with the Community Manager, and create and post posters around the centre.Wrap up the day by guiding the group to a nearby restaurant, tidying the space, and heading home.About You A good communicator, with the ability to build strong professional relationships and empathise with people\’s needsHappy taking ownership of problems and finding ways to solve themPositive, enthusiastic and able to adapt to fast-changing situationsConfident using MS Office and other basic IT packagesWhat We Offer A competitive salary packageA bright and inspiring work environmentTraining and development opportunitiesSeniority level Entry levelEmployment type Full-timeJob function OtherIndustries Facilities Services
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Franchise - Community Associate employer: Regus
Contact Detail:
Regus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Franchise - Community Associate
✨Tip Number 1
Familiarise yourself with Regus and its community-focused approach. Understanding their values and how they support customers will help you connect better during interviews and demonstrate your alignment with their mission.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about problem-solving scenarios. This will prepare you to showcase your ability to empathise and build relationships, which is crucial for the Community Associate role.
✨Tip Number 3
Get comfortable with basic IT tools, especially MS Office. You might want to explore online tutorials or courses to brush up on your skills, as being tech-savvy will be a big plus in this position.
✨Tip Number 4
Network with current or former employees of Regus through platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
We think you need these skills to ace Franchise - Community Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Community Associate at Regus. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Regus that appeal to you and how your skills can contribute to their mission of providing excellent customer service.
Highlight Relevant Skills: In your CV, emphasise your communication skills, problem-solving abilities, and experience in customer service. Use examples that demonstrate your capacity to build relationships and adapt to changing situations.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your formatting is consistent and professional.
How to prepare for a job interview at Regus
✨Show Your Communication Skills
As a Community Associate, strong communication is key. Be prepared to demonstrate your ability to engage with people effectively during the interview. Share examples of how you've built relationships or resolved conflicts in previous roles.
✨Emphasise Problem-Solving Abilities
The role involves solving customer issues daily. Think of specific instances where you successfully tackled a problem and be ready to discuss these scenarios. Highlight your proactive approach and ownership of challenges.
✨Demonstrate Enthusiasm and Adaptability
Regus values positivity and adaptability. During the interview, convey your enthusiasm for the role and your ability to thrive in fast-paced environments. Share experiences that showcase your flexibility and positive attitude.
✨Familiarise Yourself with MS Office
Since the job requires confidence in using MS Office, brush up on your skills before the interview. Be ready to discuss how you've used these tools in past roles, especially in planning events or managing communications.
