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For Companies At a Glance
- Tasks: Welcome customers and manage on-site tasks in a dynamic workspace.
- Company: Join IWG, a global leader in flexible workspaces with 3,400 locations worldwide.
- Benefits: Enjoy sociable hours, great training, and achievable commission incentives.
- Why this job: Perfect for students or anyone seeking a rewarding part-time role with growth opportunities.
- Qualifications: Bring great communication skills and a positive attitude; no prior experience needed.
- Other info: Be part of a company committed to sustainability and career development.
The predicted salary is between 13800 - 15600 ÂŁ per year.
Join to apply for the Customer Services Executive (Part-time) role at Regus
Join to apply for the Customer Services Executive (Part-time) role at Regus
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Part-Time Customer Service Executive
Total Compensation including salary, bonus, commission & benefits: ÂŁ23,000 to ÂŁ26,000 pro-rata
We are recruiting for part-time Customer Service Executives across our network of business centres in the UK. This is an excellent opportunity for students, people returning to work, or those seeking a second job!
Part-Time Customer Service Executive
(20-30 hours per week, Monday to Friday or selected days)
Total Compensation including salary, bonus, commission & benefits: ÂŁ23,000 to ÂŁ26,000 pro-rata
We are recruiting for part-time Customer Service Executives across our network of business centres in the UK. This is an excellent opportunity for students, people returning to work, or those seeking a second job!
What We Can Do For You
Are you seeking a second job during the week to supplement your income?
Are you keen to return to the workforce after a career break?
Are you a part-time student seeking a job to complement your university schedule?
Are you looking for a job that offers work/life balance?
IWG is offering part-time opportunities that could be the right fit for you!
This Position Sits At The Heart Of Our Growing Global Organisation And Is a Critical Role Where You Will Have An Opportunity To Shine And Deliver World-class Customer Service. You Will Be Part Of a Dynamic Team With Amazing Career Opportunities, Working Regular And Sociable Hours And With The Chance To Unleash Your Full Potential. We Will Expect You To:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What We Can Do For You
You are reading the right advert if you are looking for:
- a fun, challenging and rewarding career.
- great induction training and excellent ongoing learning and development.
- fantastic promotion prospects.
- generous, achievable quarterly/commission incentives and sociable hours.
About You
What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can-do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG
With 3,400 tech-enabled, sustainable and inspiring locations across the world, we’re already four times the scale of our nearest competitor – and we’re continuing to grow.
With 80% of the Fortune 500 already among our customers and plans to expand to 30,000+ centres over the next decade, we are uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023.
We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.
So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
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Customer Services Executive (Part-time) employer: Regus
Contact Detail:
Regus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive (Part-time)
✨Tip Number 1
Familiarise yourself with IWG's values and mission. Understanding their commitment to customer service and sustainability will help you align your responses during interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare to demonstrate your communication skills in a practical way. Consider role-playing common customer service scenarios with a friend to build confidence and ensure you can handle various situations effectively.
✨Tip Number 3
Research the specific business centre where you’re applying. Knowing about their services and clientele can give you an edge in the interview, allowing you to tailor your answers to their unique environment.
✨Tip Number 4
Showcase your flexibility and willingness to learn. Since this role is part-time and may involve varied tasks, emphasising your adaptability and eagerness to take on new challenges will make you stand out as a candidate.
We think you need these skills to ace Customer Services Executive (Part-time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Emphasise any roles where you've interacted with customers, managed tasks, or worked in a team environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your communication skills and positive attitude, and explain why you're excited about working at IWG.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as great communication, a can-do attitude, and the ability to learn quickly. Use specific examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Regus
✨Show Your People Skills
As a Customer Services Executive, your ability to communicate effectively is key. Be prepared to share examples of how you've successfully interacted with customers in the past, showcasing your friendly and approachable nature.
✨Demonstrate a Positive Attitude
IWG values a positive, can-do attitude. During the interview, express your enthusiasm for the role and your willingness to learn. A smile and a positive outlook can go a long way in making a great impression.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you had to manage customer complaints or resolve conflicts, and be ready to discuss how you approached these challenges.
✨Research the Company
Familiarise yourself with IWG's mission and values, as well as their commitment to sustainability. Showing that you understand the company’s goals and culture will demonstrate your genuine interest in the position and help you stand out.