Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage on-site tasks in a vibrant workspace.
- Company: Join Regus, a global leader with 3,500 inspiring locations and a commitment to sustainability.
- Benefits: Enjoy flexible benefits, generous incentives, and fantastic career growth opportunities.
- Why this job: Be part of a dynamic team that values your potential and promotes a positive work culture.
- Qualifications: Bring great communication skills, a positive attitude, and a desire to learn and grow.
- Other info: This role offers sociable hours and the chance to make a real impact on customers' days.
The predicted salary is between 22000 - 24000 £ per year.
Compensation and Benefits
Total Compensation including bonus, commission & benefits: £26,000 to £28,000.
Role
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential.
Responsibilities
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
- Help your customers and colleagues have a great day at work.
What We Can Do For You
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable quarterly/commission incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
About You
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can-do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG
With 3,500 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023. We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.
#J-18808-Ljbffr
Customer Services Executive employer: Regus
Contact Detail:
Regus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive
✨Tip Number 1
Familiarise yourself with Regus and their customer service philosophy. Understanding their commitment to providing a warm and friendly welcome will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your communication skills by engaging in conversations with people in your network about customer service experiences. This will not only boost your confidence but also provide you with real-life examples to discuss during the interview.
✨Tip Number 3
Prepare to demonstrate your positive attitude and can-do mindset. Think of specific instances where you've gone above and beyond for customers or colleagues, as this will resonate well with the hiring team.
✨Tip Number 4
Research common challenges faced in customer service roles and think about how you would handle them. Being able to discuss these scenarios will show your proactive approach and readiness for the role.
We think you need these skills to ace Customer Services Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Regus is looking for in a Customer Services Executive. Highlight key responsibilities and required skills, such as great communication and a positive attitude.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise any previous customer service experience and showcase your ability to create a welcoming environment.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about customer service and how you can contribute to the team at Regus. Use specific examples to demonstrate your skills.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Regus
✨Show Your People Skills
As a Customer Services Executive, your ability to communicate effectively is crucial. Be prepared to share examples of how you've successfully interacted with customers in the past, showcasing your friendly and approachable nature.
✨Demonstrate a Can-Do Attitude
The role requires a positive and proactive mindset. During the interview, express your enthusiasm for helping others and your willingness to tackle challenges head-on. This will resonate well with the interviewers.
✨Research the Company Culture
Understanding Regus's commitment to customer service and sustainability can give you an edge. Familiarise yourself with their values and be ready to discuss how your personal values align with theirs.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life situations. Think of scenarios where you've had to manage difficult customers or multitask effectively, and be ready to explain your thought process and outcomes.