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For Companies At a Glance
- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic workspace.
- Company: Join Regus, a global leader in innovative workspaces with exciting career opportunities.
- Benefits: Earn £26,000 to £28,000 plus bonuses, flexible benefits, and fantastic promotion prospects.
- Why this job: Be part of a team that makes every day great for customers and colleagues alike.
- Qualifications: Great communication skills and a positive, can-do attitude are essential.
- Other info: Enjoy sociable hours and award-winning training in a fun, supportive environment.
The predicted salary is between 26000 - 28000 £ per year.
Overview
Join to apply for the Customer Services Executive role at Regus
Total Compensation including bonus, commission & benefits: £26,000 to £28,000
Role
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What We Can Do For You
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable quarterly/commission incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
About You
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can-do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About Regus
With 3,500 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023.
We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.
So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
Industries
- Facilities Services
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Customer Services Executive employer: Regus
Contact Detail:
Regus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive
✨Tip Number 1
Get to know the company culture! Before your interview, check out Regus' social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their world-class customer service.
✨Tip Number 2
Practice your people skills! Since this role is all about interacting with customers, think of some scenarios where you can demonstrate your communication skills. Role-play with a friend or family member to get comfortable with handling different customer situations.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look the part for your interview. A smart, professional outfit will not only boost your confidence but also show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Customer Services Executive
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your positive, outgoing attitude reflected in your words. Remember, this role is all about interacting with people, so don’t be afraid to show us who you are!
Tailor Your Application: Make sure to tailor your application to the Customer Services Executive role. Highlight your communication skills and any relevant experience that showcases your ability to provide world-class customer service. We love seeing how you can fit into our dynamic team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Regus
✨Know the Company
Before your interview, take some time to research Regus. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Services Executive, strong communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer service scenarios with a friend to refine your responses and ensure you come across as friendly and approachable.
✨Demonstrate a Positive Attitude
Regus is looking for candidates with a can-do attitude. During the interview, highlight examples from your past experiences where you maintained positivity in challenging situations. This will illustrate your ability to contribute to a happy workplace.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or career progression within Regus. This shows that you're not just interested in the job, but also in how you can grow within the company.
