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For Companies At a Glance
- Tasks: Welcome customers and manage on-site tasks for a smooth workspace experience.
- Company: Join IWG, a global leader in innovative workspaces.
- Benefits: Enjoy flexible benefits, competitive incentives, and fantastic career growth.
- Why this job: Make a positive impact on people's workdays in a fun environment.
- Qualifications: Great communication skills and a positive, can-do attitude.
- Other info: Be part of a sustainable company committed to reducing carbon emissions.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Regus Birmingham, England, United Kingdom
Join to apply for the Customer Services Executive role at Regus.
Responsibilities
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What We Can Do For You
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable quarterly/commission incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
About You
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can-do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG
With 3,500 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. We are proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. We achieved carbon neutrality in 2023. Our leaders often started their careers in our centres. Apply today – and let’s work together to help millions of people have a great day at work.
Additional Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Facilities Services
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Customer Services Executive employer: Regus
Contact Detail:
Regus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive
✨Tip Number 1
Get to know the company culture! Before your interview, check out Regus's social media and website. Understanding their vibe will help you connect better during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of examples where you've made someone's day better. Share those stories to show you're a perfect fit!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows you care about the opportunity and respect the workplace.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Services Executive
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and how you can bring a positive vibe to our team.
Tailor Your Application: Make sure to tailor your application to the Customer Services Executive role. Highlight your communication skills and any relevant experience that shows you can manage tasks and keep things running smoothly in a busy environment.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Regus
✨Show Your People Skills
As a Customer Services Executive, your ability to connect with people is key. During the interview, share examples of how you've successfully interacted with customers or colleagues in the past. This will demonstrate your communication skills and positive attitude.
✨Research Regus and IWG
Familiarise yourself with Regus and IWG's mission, values, and recent achievements, like their carbon neutrality in 2023. This knowledge will not only impress your interviewers but also help you align your answers with the company's goals and culture.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, such as dealing with a difficult customer or managing multiple tasks. Think of relevant scenarios from your past experiences and be ready to explain how you approached them and what the outcomes were.
✨Exude Positivity and Enthusiasm
Your attitude can set you apart from other candidates. Make sure to convey your excitement about the role and the company during the interview. A genuine smile and a can-do attitude can go a long way in making a great impression!