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For Companies At a Glance
- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic team.
- Company: Join IWG, a global leader with 3,500 inspiring locations and a commitment to sustainability.
- Benefits: Enjoy flexible benefits, generous incentives, and award-winning training for career growth.
- Why this job: Be part of a fun, rewarding environment with amazing promotion prospects and a positive culture.
- Qualifications: Bring great communication skills, a positive attitude, and a desire to learn and grow.
- Other info: This entry-level role offers sociable hours and the chance to make a real impact.
The predicted salary is between 26000 - 28000 £ per year.
Customer Services Executive role at Regus
(Total Compensation including bonus, commission & benefits: £26,000 to £28,000)
Role
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What We Can Do For You
You are reading the right advert if you are looking for:
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable quarterly/commission incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
About You
What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can-do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG
With 3,500 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023.
We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.
So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
Industries
- Facilities Services
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Customer Services Executive employer: Regus
Contact Detail:
Regus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive
✨Tip Number 1
Familiarise yourself with Regus and their values. Understanding their commitment to customer service and sustainability will help you align your mindset with theirs, making you a more appealing candidate.
✨Tip Number 2
Practice your communication skills in various scenarios. Since the role requires great interaction with customers, being able to demonstrate your ability to engage positively and effectively will set you apart during interviews.
✨Tip Number 3
Showcase your enthusiasm for teamwork. Regus values a dynamic team environment, so be prepared to discuss examples of how you've successfully collaborated with others in previous roles or experiences.
✨Tip Number 4
Research common customer service challenges and think about how you would handle them. Being able to articulate your problem-solving approach will demonstrate your readiness for the role and your proactive attitude.
We think you need these skills to ace Customer Services Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Use keywords from the job description, such as 'great communication skills' and 'positive attitude', to demonstrate that you fit the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've provided excellent service in the past and how you can contribute to Regus's mission of delivering world-class customer experiences.
Showcase Your Soft Skills: In your application, emphasise your interpersonal skills and ability to work in a team. Highlight your outgoing personality and willingness to learn, as these traits are crucial for the Customer Services Executive role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at Regus
✨Showcase Your Communication Skills
As a Customer Services Executive, strong communication is key. Be prepared to demonstrate your ability to engage with people effectively. Use examples from past experiences where you successfully resolved customer issues or created a positive interaction.
✨Exude Positivity and Enthusiasm
The role requires a positive, outgoing attitude. During the interview, let your enthusiasm shine through. Smile, maintain eye contact, and express your excitement about the opportunity to help customers and colleagues have a great day at work.
✨Demonstrate Your Ability to Learn
The company values individuals who can take direction and learn new skills. Be ready to discuss how you've adapted to new challenges in the past and how you approach learning in a professional setting. This will show your potential to grow within the role.
✨Research the Company Culture
Understanding the company's commitment to sustainability and employee development can set you apart. Familiarise yourself with IWG's values and initiatives, and be prepared to discuss how your personal values align with theirs during the interview.
