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For Companies At a Glance
- Tasks: Welcome customers and manage on-site tasks for a smooth workspace experience.
- Company: Join IWG, a global leader in innovative workspaces with a commitment to sustainability.
- Benefits: Enjoy flexible benefits, generous incentives, and fantastic promotion prospects.
- Other info: This is an entry-level, full-time role with opportunities for career advancement.
- Why this job: Be part of a fun, rewarding culture that values your growth and well-being.
- Qualifications: Great communication skills and a positive attitude are essential; no prior experience needed.
The predicted salary is between 22000 - 24000 £ per year.
Overview
Join to apply for the Customer Services Executive role at Regus.
(Total Compensation including bonus, commission & benefits: £26,000 to £28,000)
Responsibilities
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What We Can Do For You
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable quarterly/commission incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
About You
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can-do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG
With 3,500 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. We are proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023. We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres. So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
Job details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Facilities Services
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Customer Services Executive employer: Regus
Contact Detail:
Regus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive
✨Tip Number 1
Familiarise yourself with the company culture at IWG. Understanding their commitment to sustainability and customer service will help you align your responses during interviews, showcasing that you share their values.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Since the role requires a positive and outgoing attitude, demonstrating your ability to connect with people will be crucial during any face-to-face interactions.
✨Tip Number 3
Research common customer service scenarios and think about how you would handle them. Being prepared with examples of how you've successfully managed customer interactions in the past can set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for the role by preparing thoughtful questions to ask during the interview. This not only demonstrates your interest but also gives you a chance to learn more about the team and the work environment.
We think you need these skills to ace Customer Services Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Customer Services Executive role. Emphasise your communication skills, customer interaction experience, and any previous roles in service-oriented environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Regus and how your positive attitude and can-do spirit make you a great fit for their team.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as your ability to manage tasks efficiently and your motivation to improve continuously. Use examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at Regus
✨Show Your People Skills
As a Customer Services Executive, your ability to communicate effectively is key. Be prepared to share examples of how you've successfully interacted with customers in the past, showcasing your friendly and approachable nature.
✨Demonstrate a Positive Attitude
The role requires a can-do attitude, so make sure to convey your enthusiasm during the interview. Share instances where you tackled challenges with a positive mindset, as this will resonate well with the interviewers.
✨Highlight Your Adaptability
Since the job involves managing various tasks, it's important to demonstrate your ability to learn quickly and adapt to new situations. Prepare to discuss how you've successfully taken direction and applied new skills in previous roles.
✨Research the Company Culture
Understanding IWG's commitment to sustainability and employee development can give you an edge. Familiarise yourself with their values and be ready to discuss how you align with their mission to create inspiring workspaces.