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For Companies At a Glance
- Tasks: Manage a vibrant workspace, ensuring customer satisfaction and team motivation.
- Company: Join the world's largest workspace network at Regus.
- Benefits: Competitive salary, inspiring work environment, and training opportunities.
- Why this job: Be part of a dynamic team that promotes freedom and collaboration.
- Qualifications: Strong multitasking, communication skills, and a positive attitude.
- Other info: Great opportunity for personal growth in a fast-paced setting.
The predicted salary is between 30000 - 40000 £ per year.
Please note, you will be employed by a Regus Franchise Owner. At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses.
The opportunity: As a Community Manager, you’ll be responsible for the smooth running of your Regus centre. You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention.
A typical day at Regus: You start the day with an informal team talk over coffee, to plan the day and make sure everyone’s prepared. With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation. Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week. A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over. At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership. Later in the afternoon you host a monthly operations meeting for Community Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.
About You: We’re looking for someone who has the experience and aptitude to manage a smooth running operation. You’ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:
- A good communicator, used to dealing with customers
- Happy taking ownership of problems and finding ways to solve them
- Positive, enthusiastic and able to adapt to fast-changing situations
- Confident using MS Office and other basic IT packages
What We Offer: On top of a competitive salary package you’ll enjoy:
- A bright and inspiring work environment
- Training and development opportunities
Community Manager employer: Regus
Contact Detail:
Regus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager
✨Tip Number 1
Network like a pro! Attend local events or meetups related to community management. It’s a great way to meet potential employers and get your name out there. Plus, you never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your enthusiasm shine through. Employers love candidates who are not just qualified but also bring positive energy to the team.
✨Tip Number 3
Be proactive! If you see a company you’re interested in, don’t wait for them to post a job. Reach out directly, express your interest, and ask if they have any upcoming opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you land that Community Manager role. Plus, applying through us gives you a better chance of being noticed by the right people. So, what are you waiting for? Get applying!
We think you need these skills to ace Community Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of enthusiasm and positivity into your words. Remember, we’re looking for someone who can create a great working environment!
Tailor Your Application: Make sure to tailor your application specifically for the Community Manager role. Highlight your experience in managing operations and customer service, and how you’ve motivated teams in the past. This will show us that you understand what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen and ready to join our team at Regus!
How to prepare for a job interview at Regus
✨Know the Company Inside Out
Before your interview, make sure you research Regus and its community-focused approach. Understand their products and services, and think about how you can promote them effectively. This will show your enthusiasm and help you connect your experience to their needs.
✨Showcase Your Multitasking Skills
As a Community Manager, you'll need to juggle various tasks. Prepare examples from your past experiences where you've successfully managed multiple responsibilities. Highlight how you pre-empted issues and kept your team motivated, as this is crucial for the role.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. During the interview, practice clear and confident communication. Be ready to discuss how you've dealt with customers in the past and how you’ve resolved conflicts or challenges, showcasing your problem-solving abilities.
✨Be Enthusiastic and Adaptable
Regus values positivity and adaptability. Bring your energy to the interview and express your excitement about the role. Share instances where you've adapted to fast-changing situations, as this will resonate well with the interviewers looking for someone who can thrive in a dynamic environment.