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For Companies At a Glance
- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic team.
- Company: Join IWG, a global leader in innovative workspaces with exciting career opportunities.
- Benefits: Enjoy competitive pay, flexible benefits, and fantastic promotion prospects.
- Why this job: Make a real impact by helping customers and colleagues have a great day at work.
- Qualifications: Great communication skills and a positive, can-do attitude are essential.
- Other info: Be part of a sustainable company committed to reducing carbon emissions.
The predicted salary is between 26000 - 28000 £ per year.
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential.
We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What We Can Do For You
You are reading the right advert if you are looking for:
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
About You
What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can-do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day - and the determination to be even better tomorrow.
About IWG
With almost 4,000 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor - and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral - which we achieved in 2023.
We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.
So don’t hesitate. Apply today - and let’s work together to help millions of people have a great day at work.
Customer Service Executive in Canterbury employer: Regus
Contact Detail:
Regus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive in Canterbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out IWG's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of scenarios where you can demonstrate your communication skills. Role-play with a friend or family member to get comfortable with handling different customer situations.
✨Tip Number 3
Be ready to showcase your positive attitude! During the interview, share examples of how you've tackled challenges with a can-do mindset. Employers love to see candidates who can bring energy and enthusiasm to the team!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Customer Service Executive in Canterbury
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your positive, outgoing attitude reflected in your words. Remember, this role is all about great communication and connecting with people, so don’t hold back!
Tailor Your Application: Make sure to tailor your application to the Customer Service Executive role. Highlight your relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your qualifications. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Regus
✨Know the Company Inside Out
Before your interview, take some time to research IWG and its mission. Understand their commitment to sustainability and how they aim to provide world-class customer service. This knowledge will not only impress your interviewers but also help you align your answers with their values.
✨Showcase Your People Skills
As a Customer Service Executive, your ability to connect with people is crucial. Prepare examples from your past experiences where you’ve successfully interacted with customers or resolved conflicts. Highlight your positive attitude and willingness to help others, as this is what they’re looking for.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations in a customer service role. Think about common challenges in customer service and prepare your responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Thoughtful Questions
At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to show your interest in the role and the company. Ask about the team dynamics, training opportunities, or how success is measured in the role. This shows you’re engaged and serious about the position.
