Customer Services Executive in Brentwood
Customer Services Executive

Customer Services Executive in Brentwood

Brentwood Full-Time 22000 - 24000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic workspace.
  • Company: Join IWG, a global leader in innovative workspaces with a commitment to sustainability.
  • Benefits: Competitive salary, generous incentives, flexible benefits, and excellent career growth opportunities.
  • Why this job: Be part of a fun team that values your potential and offers rewarding experiences.
  • Qualifications: Great communication skills, positive attitude, and a willingness to learn.
  • Other info: Work in a vibrant environment with sociable hours and a focus on wellbeing.

The predicted salary is between 22000 - 24000 £ per year.

This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world‑class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential.

Give our customers and their guests a warm and friendly welcome, every day. Manage a range of on‑site tasks to help our busy workspace run smoothly and happily. Above all, help your customers and colleagues have a great day at work.

What We Can Do For You

  • A fun, challenging and rewarding career.
  • Award‑winning induction training and excellent ongoing learning and development.
  • Fantastic promotion prospects.
  • Generous, achievable quarterly/commission incentives and sociable hours.
  • Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.

About You

  • Great communication skills and a love of interacting with people.
  • A positive, outgoing and can‑do attitude.
  • The ability to take direction, learn new skills and apply them with confidence.
  • The motivation to be your best every day – and the determination to be even better tomorrow.

About IWG

With 3,500 tech‑enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. We are also proud of reducing commuting‑related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023. We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres. So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.

Customer Services Executive in Brentwood employer: Regus

At Regus, we pride ourselves on being an exceptional employer, offering a vibrant work culture where customer service excellence is at the forefront. With generous benefits, including flexible workplace options and a commitment to employee growth through award-winning training, we empower our team members to thrive in their careers. Join us in a role that not only provides a competitive salary but also the chance to make a meaningful impact in a sustainable and innovative environment.
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Contact Detail:

Regus Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Services Executive in Brentwood

✨Tip Number 1

Get to know the company! Research Regus and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since this role is all about interacting with people, try role-playing common customer service scenarios with friends or family. This will boost your confidence and prepare you for real-life situations.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which can significantly increase your chances of landing the job.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Regus team. So, what are you waiting for? Go for it!

We think you need these skills to ace Customer Services Executive in Brentwood

Customer Service
Communication Skills
Interpersonal Skills
Positive Attitude
Adaptability
Teamwork
Problem-Solving Skills
Time Management
Attention to Detail
Learning Agility
Motivation
Organisational Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and how you connect with people.

Tailor Your Application: Make sure to tailor your application to the Customer Services Executive role. Highlight your communication skills and any relevant experience that shows you can deliver world-class service – we love a good fit!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your message across – we’re all about making things simple!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Regus

✨Know the Company Inside Out

Before your interview, take some time to research Regus and its mission. Understand their commitment to customer service and sustainability. This will not only impress your interviewers but also help you align your answers with their values.

✨Show Off Your People Skills

As a Customer Services Executive, your ability to connect with people is crucial. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to ensure someone had a great experience.

✨Demonstrate a Can-Do Attitude

Regus is looking for candidates with a positive and proactive mindset. During the interview, express your enthusiasm for the role and share instances where you've tackled challenges head-on. This will showcase your determination to be your best every day.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.

Customer Services Executive in Brentwood
Regus
Location: Brentwood

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