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- Tasks: Lead a team to deliver exceptional cleaning services and manage client relationships.
- Company: Join an innovative, family-oriented business dedicated to excellent service.
- Benefits: Flexible working hours, development opportunities, and a supportive team environment.
- Why this job: Make a real impact in a diverse workplace focused on growth and sustainability.
- Qualifications: Experience in managing teams and delivering high-quality services.
- Other info: We celebrate diversity and support your ambitions in a caring work culture.
The predicted salary is between 40000 - 50000 £ per year.
Flexibility is essential to meet the needs of the business, which may require you to adjust your usual working hours and days from time to time.
We are seeking an experienced industry professional with a proven history of managing a high-profile managing agent framework portfolio to join our operations team. You will be ultimately responsible to ensure effective and efficient delivery of services to the portfolio by managing, leading by example, mentoring and training the team, ensuring client retention and the consistent delivery of exceptional standards and reporting performance through KPI’s and presentations, with a strong focus on ESG and Health and Safety.
To ensure we exceed client expectations in relation to cleaning and associated services and take responsibility for all aspects of management of your portfolio as well as building and maintaining client relationships. Ensure the consistent delivery of service, whilst driving growth and service enhancements through the provision of innovative and sustainable solutions.
Regular Cleaning are dedicated to ensuring that all candidates can excel through a transparent recruitment process. Applicants can request reasonable adjustments at any time during the application process. If you require reasonable adjustments in submitting your application, or in any part of the recruitment process, please contact us and we will be happy to discuss and support.
We are an innovative and growing business with core family-based values. Join us to support our team in providing excellent cleaning and associated services to businesses across Central and Greater London. You will be welcomed into a friendly and professional team who are dedicated to giving excellent customer service and supporting each other’s wellbeing. You will have access to a wide range of development opportunities to support you in achieving your full potential at work. If you are looking to join a diverse and caring work environment, we are right for you!
Regular Cleaning are proud to be an equal opportunities employer. With our values at the core of everything we do, our commitment is to nurture a diverse and inclusive culture. We aim to create better places which begins with our people, we celebrate diversity and want to inspire and support you to achieve your ambitions. If you reflect our values and believe in our purpose, we want to hear from you! All employment decisions are based on business needs, job requirements and individual qualifications. We are united by our values and do not tolerate any form of discrimination or harassment and encourage applicants from all backgrounds and of all ages.
Service Delivery Manager in London employer: Regular Cleaning
Contact Detail:
Regular Cleaning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Delivery Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since we’re all about delivering exceptional service, think of examples from your past experiences where you’ve gone above and beyond to meet client expectations.
✨Tip Number 3
Showcase your flexibility! In your conversations, highlight how you've adapted to changing circumstances in previous roles. This will resonate well with our need for someone who can adjust their working hours and days as required.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Delivery Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing high-profile portfolios. We want to see how your skills align with our needs, so don’t hold back on showcasing your achievements!
Showcase Your Leadership Skills: As a Service Delivery Manager, leading by example is key. Use your application to demonstrate how you've mentored teams and driven performance in the past. We love seeing real-life examples of your leadership in action!
Emphasise Client Relationships: Client retention is crucial for us, so make sure to mention your experience in building and maintaining strong client relationships. Share specific instances where you’ve exceeded client expectations to really stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our innovative team!
How to prepare for a job interview at Regular Cleaning
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the managing agent framework portfolio you'll be responsible for. Familiarise yourself with the key clients, their expectations, and any recent performance metrics. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Service Delivery Manager, you'll need to lead and mentor your team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to training and client retention. Highlight any innovative solutions you've implemented that improved service delivery or team performance.
✨Emphasise Flexibility and Adaptability
Given the role's requirement for flexibility in working hours, be ready to discuss how you've adapted to changing business needs in previous positions. Share specific instances where you adjusted your schedule or approach to meet client demands or improve service outcomes.
✨Align with Company Values
Regular Cleaning values diversity and inclusivity, so it's crucial to reflect these values in your interview. Be prepared to discuss how you promote a positive work environment and support your colleagues' wellbeing. Show that you share their commitment to exceptional customer service and sustainable practices.