At a Glance
- Tasks: Support the Employee Relations team with HR cases and policy updates.
- Company: Registers of Scotland, a leader in land and property registration.
- Benefits: Enjoy 38 days holiday, flexible working, and a generous pension scheme.
- Other info: Join a diverse team committed to equity, diversity, and inclusion.
- Why this job: Make a real impact on people management while working flexibly.
- Qualifications: Strong communication and administration skills, with experience in sensitive work.
The predicted salary is between 24000 - 28000 € per year.
Pension: 28.97% (RoS contribution)
Annual Leave: 38 days annual holiday, increasing to 42 days with length of service.
Duration: 12 months fixed term contract. This may be extended subject to business needs.
Working Pattern: 35 hours per week. We are a flexible employer and will consider a variety of working patterns.
Location: Home / Office hybrid working. Offices in Glasgow and Edinburgh.
Number of vacancies: One
Registers of Scotland (RoS) is a world-leading pioneer in land and property registration. We hold the answer to the question, 'Who owns Scotland?' We're a modern, digital organisation and our success relies on building a diverse team of dedicated, skilled and motivated people.
The role will sit as part of the Employee Relations (ER) team within the wider People and Change function. The ER Support Officer will support the ER advisors with the following activities:
- Coaching, supporting, and guiding our leaders and people managers across the organisation, to translate our people policies and procedures into practice.
- Variety of ER casework and people issues.
- Advising on and enabling resolution through a fair and consistent process in line with policy and wider employment law.
- Communicating clearly and concisely to a wide range of stakeholders, respecting diversity at all times, whilst taking personal responsibility for your experience of our service.
- Keeping up to date with employment law changes and understanding how this applies to specific cases.
We are seeking a confident communicator with strong administration skills and experience managing sensitive work, including the judgement to ask for help, elevate issues, or act independently. In this role, you will demonstrate strong attention to detail and a diligent, pragmatic approach to supporting policy reviews and progressing casework management.
On a typical day you will…
- Provide day-to-day support to the ER team with HR cases.
- Produce and review HR data and statistics on a regular basis to inform progress and drive improvement.
- Monitor HR policy renewal dates and work in partnership with the ER Advisor to update policies in line with legal requirements and developments.
- Promote policies and practices that drive improvements in equity, diversity and inclusion across RoS.
- Support ER Advisors and RoS Managers with HR cases by taking notes and issuing correspondence linked to ER casework.
- Monitor the ER mailbox and act as a first point of contact for enquiries from a range of stakeholders, including managers, employees and third-party suppliers.
This job is for you if you want…
- Work with purpose: working for the people of Scotland to set the bar for land and property registration worldwide.
- Flexible and hybrid working: depending on the role and team requirements, work when and where it’s best for you and your stakeholders.
- Benefits: enjoy pay progression, pension contributions of up to 28.97%, up to a year’s parental leave, and 38 days annual holiday, increasing to 42 days with length of service.
- Investment in professional development: we invest in all our people so that they have the right skills to be productive and confident in their job.
- Diversity and Inclusion: We are an ‘Investor in People’ and a ‘Disability Confident’ employer. We are inclusive, stronger together, and committed to putting our people first.
- Positive work culture: RoS is an agile, digital organisation using leading-edge technology. Colleagues understand their role in achieving our strategy and have the autonomy to deliver.
Employee Relations Support Officer in Glasgow employer: Registers of Scotland
Registers of Scotland (RoS) is an exceptional employer that prioritises the well-being and development of its employees, offering a generous benefits package including up to 42 days of annual leave and a substantial pension contribution. With a commitment to flexible working patterns and a positive, inclusive culture, RoS fosters an environment where employees can thrive and contribute meaningfully to the vital work of land and property registration in Scotland. The organisation's investment in professional development ensures that all team members are equipped with the skills needed for success in a modern, digital workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Support Officer in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Registers of Scotland on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to employee relations. We should also think about how our past experiences align with their values, especially around diversity and inclusion.
✨Tip Number 3
Show off our communication skills! During the interview, be clear and concise when discussing our experiences. Remember, they want someone who can communicate effectively with a range of stakeholders.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Employee Relations Support Officer in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Employee Relations Support Officer role. Highlight your relevant experience and skills that match the job description, especially your communication and administration skills.
Showcase Your Experience:When detailing your past roles, focus on any experience you have with HR casework or employee relations. Use specific examples to demonstrate how you've successfully managed sensitive situations or supported policy implementation.
Be Clear and Concise:In your written application, clarity is key! Make sure your language is straightforward and professional. Avoid jargon unless it’s relevant to the role, and ensure your points are easy to understand.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and you’ll be able to track its progress. Plus, it’s super easy!
How to prepare for a job interview at Registers of Scotland
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of the Employee Relations Support Officer role. Brush up on employment law basics and understand how they apply to the casework you'll be supporting. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
As a confident communicator, it’s essential to demonstrate your ability to convey information clearly. Prepare examples of how you've effectively communicated with diverse stakeholders in the past. This could be through emails, meetings, or presentations—anything that highlights your ability to engage and inform.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to employee relations. Think about how you would handle sensitive issues or conflicts. Practising these scenarios can help you articulate your thought process and decision-making skills during the interview.
✨Emphasise Your Attention to Detail
In this role, attention to detail is crucial. Be prepared to discuss how you’ve managed sensitive work in the past, ensuring accuracy and thoroughness. You might want to share specific examples where your diligence made a difference in a project or task.
