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- Tasks: Support and develop innovative IT solutions while providing top-notch technical support.
- Company: Join a long-standing IT services company in the East Midlands.
- Benefits: Earn up to £36k, enjoy ongoing training, and work in a fun environment.
- Other info: Opportunity for career development and exposure to cutting-edge systems.
- Why this job: Make a real impact on exciting projects and grow your career in tech.
- Qualifications: Experience in 1st and 2nd Line Support with knowledge of Microsoft technologies.
The predicted salary is between 36000 - 36000 £ per year.
IT Technician - Wanted - Immediate Start! East Midlands Based Up to £36k per year Permanent, Full-Time
Are you an experienced IT Technician? Regional Recruitment are recruiting for an IT Technician (2nd 3rd Line Support functionality) to support a long-standing IT Services company, based in the East Midlands. This is an excellent opportunity to work within a national organisation, contributing to the design and development of innovative networking systems and cloud solutions. This role offers long-term career development, exposure to up-to-date systems and the opportunity to work on projects from concept through to production within a friendly environment.
What's on Offer:
- Competitive salary package of up to £36k p/a (dependent on experience)
- Ongoing training and support
- Working in a supportive and fun environment
- Excellent development and progression opportunities
Qualifications – Essential:
- Understanding of DNS, Active Directory, DHCP and File Storage
- Experience in a 1st and 2nd Line Support role, with exposure to 3rd Line
- Microsoft technologies such as Azure, Intune and Entra
- Windows Server & Windows 10 & 11
- Strong cable management skills with a focus on discreet, clean, and professional installations
- Hardware building, configuration and installation experience
- Networking, Switching, and Next-Generation Firewalls
Qualifications – Desirable:
- VMWare, AWS, Citrix XenCentre
- PowerShell scripting
- Backup and disaster recovery systems
- Experience with structured cabling, wall mounting, trunking, or small-scale construction/installation work
- Awareness of workplace cleanliness, health & safety, and post-installation site standards
Roles & Responsibilities:
- Assist in the development and integration of Power BI for client data solutions
- Provide professional, efficient telephone, email, remote and in-person support for complex technical issues
- Document and maintain accurate client records to support efficient issue resolution
- Log, update and resolve higher-level support tickets
- Diagnose and resolve advanced hardware, software, networking and infrastructure issues
- Prepare, configure and install hardware and software solutions at client sites
- Carry out on-site installations including mounting equipment, building or adapting cable support structures, drilling, trunking and implementing tidy, discreet cable routing
- Ensure all physical installations are completed with strong attention to aesthetics, safety and professionalism, including thorough clean-up of work areas (e.g. removal of dust, debris, sawdust and packaging)
- Maintain high standards of workmanship, ensuring cable management is secure, unobtrusive and visually professional
- Support and guide service desk engineers with escalated issues and technical development where appropriate
- Contribute to technical projects from planning through to successful implementation
Requirements:
- Assist leadership in reviewing and improving internal systems, documentation and operational policies
IT Technician - East Midlands in London employer: Regional Recruitment
Contact Detail:
Regional Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician - East Midlands in London
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in the East Midlands. It's a great way to meet potential employers and get your name out there. Plus, you never know who might be looking for an IT Technician just like you!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those involving DNS, Active Directory, or any cloud solutions you've worked on. This will give you an edge when chatting with recruiters or during interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to 2nd and 3rd line support. Think about how you would handle specific technical issues and be ready to share your thought process. We want you to shine!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to reach out directly. Don’t hesitate – your dream job as an IT Technician could be just a click away!
We think you need these skills to ace IT Technician - East Midlands in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Technician role. Highlight your experience with DNS, Active Directory, and any relevant Microsoft technologies. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and personality!
Showcase Your Technical Skills: In your application, don’t forget to mention your hands-on experience with hardware building, configuration, and installations. We’re keen on candidates who can demonstrate their technical prowess clearly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started!
How to prepare for a job interview at Regional Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of DNS, Active Directory, and DHCP. Be ready to discuss your experience with Microsoft technologies like Azure and Intune, as well as your hands-on skills in hardware building and configuration.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved complex technical issues in previous roles. Highlight your experience in 1st, 2nd, and even 3rd line support to demonstrate your capability in handling escalated tickets.
✨Demonstrate Attention to Detail
Since this role involves installations and cable management, be prepared to talk about your approach to maintaining high standards of workmanship. Discuss how you ensure that installations are not only functional but also aesthetically pleasing and safe.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions where you'll need to think on your feet. Practice responding to hypothetical situations related to client support and technical project contributions, showcasing your ability to work under pressure and collaborate effectively.