Helpdesk Advisor

Helpdesk Advisor – Construction IndustryLocation: BoltonSalary: Up to £30,000 per annumHours: Full-Time | Monday to Friday, 8:00am – 5:30pmContract: Permanent PositionWe are currently recruiting for an experienced Helpdesk Advisor to join a well-established construction business based in Bolton. This is an exciting opportunity for someone who has previously worked within the construction industry and holds a Health & Safety qualification (such as NEBOSH or IOSH).What's in it for you?• Salary up to £30,000 per year (depending on experience)• Friendly and supportive team environment• Long-term job stability in a growing company• Office-based role with sociable working hours (no weekends!)The Role:As a Helpdesk Advisor, you'll act as the first point of contact for incoming enquiries and job requests from construction sites and internal teams. Your role will involve:• Handling calls and emails from site teams, clients, and suppliers• Logging, prioritising, and allocating jobs to engineers and subcontractors• Ensuring compliance with health and safety processes and documentation• Liaising with site managers and providing admin support• Maintaining accurate records of job statuses and deadlinesAbout You:• Previous experience in a Helpdesk, Admin, or Coordinator role• Background in the construction industry is essential• Holds a Health & Safety qualification (NEBOSH or IOSH)• Strong organisational and communication skills• Proficient with Microsoft Office and confident using internal systemsThis is a fantastic opportunity for someone who thrives in a fast-paced environment and is looking to join a company where they can really make an impact.Apply now or call Regional Recruitment Services on 0116 485 0057 for more information or emailTPBN1_UKTJ