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- Tasks: Manage box office and front-of-house operations while ensuring top-notch customer service.
- Company: A renowned open-air theatre in Greater London with a vibrant cultural atmosphere.
- Benefits: Gain valuable experience in the arts and enhance your communication skills.
- Why this job: Be part of an exciting theatre season and contribute to unforgettable performances.
- Qualifications: Strong attention to detail, effective communication, and computer literacy in Word and Excel.
- Other info: Join a passionate team and immerse yourself in the world of theatre.
The predicted salary is between 36000 - 60000 £ per year.
A renowned open-air theatre in Greater London is seeking a duty manager for the Visitor Services team for the 2026 season. The role involves managing box office and front-of-house operations, ensuring excellent customer service and handling complaints.
Ideal candidates will possess:
- Strong attention to detail
- Effective communication skills
- A passion for the theatre
- Computer literacy, particularly in Microsoft Word and Excel
Join us to contribute to a vibrant cultural environment.
Seasonal Visitor Services Duty Manager - Box Office & FOH employer: Regent's Park Open Air Theatre
Contact Detail:
Regent's Park Open Air Theatre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Visitor Services Duty Manager - Box Office & FOH
✨Tip Number 1
Network like a pro! Reach out to people in the theatre industry, attend events, and connect with others on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the theatre and its operations. Familiarise yourself with their shows, values, and customer service approach. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since this role involves handling complaints and ensuring excellent customer service, role-play common scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly during interviews.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and showcase your passion for the theatre. Plus, it shows you're serious about joining our vibrant cultural environment!
We think you need these skills to ace Seasonal Visitor Services Duty Manager - Box Office & FOH
Some tips for your application 🫡
Show Your Passion for Theatre: When writing your application, let your love for theatre shine through! Share any relevant experiences or roles you've had that highlight your enthusiasm for the arts. We want to see that you're not just looking for a job, but that you genuinely care about contributing to our vibrant cultural environment.
Highlight Your Customer Service Skills: As a duty manager, you'll be at the forefront of customer interactions. Make sure to emphasise your experience in providing excellent customer service and handling complaints. Use specific examples to demonstrate how you've successfully managed challenging situations in the past.
Be Detail-Oriented: Attention to detail is key in this role, especially when managing box office operations. In your application, showcase your ability to stay organised and meticulous. Mention any tools or methods you use to keep track of tasks and ensure everything runs smoothly.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Regent's Park Open Air Theatre
✨Know Your Theatre Stuff
Make sure you brush up on your knowledge of the theatre and its productions. Familiarise yourself with the current season's shows, the history of the venue, and any notable performances. This will show your passion for the theatre and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer service situations in the past. Think about times when you resolved complaints or went above and beyond for a customer. This is crucial for a role that involves managing front-of-house operations.
✨Demonstrate Your Attention to Detail
In this role, attention to detail is key. Be ready to discuss how you ensure accuracy in your work, whether it's managing ticket sales or coordinating events. You might even want to bring a few examples of how your meticulous nature has benefited previous employers.
✨Get Comfortable with Tech
Since computer literacy is essential, make sure you're familiar with Microsoft Word and Excel. Brush up on any relevant software used in box office management. If you can, practice creating spreadsheets or documents that could be useful in the role, as this will demonstrate your readiness to hit the ground running.
