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- Tasks: Manage box office and front of house operations for an exciting theatre season.
- Company: Regent's Park Open Air Theatre, a vibrant cultural hub.
- Benefits: Gain valuable experience in customer service and theatre operations.
- Why this job: Join a passionate team and enhance your skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunity to work in a creative setting with a commitment to diversity.
The predicted salary is between 24000 - 36000 £ per year.
Here at Regent's Park Open Air Theatre we are looking for a driven and passionate individual to join our Visitor Services team as a duty manager for our 2026 season. Working in the Visitor Services and Operations department, you will be managing the box office and front of house operations on a day-to-day basis.
Excellent attention to detail with a high standard of presentation.
- Ability to communicate effectively with a wide variety of people at all levels in a confident and friendly manner.
- Good written and spoken English with proven interpersonal skills.
- Demonstrable enthusiasm, understanding and experience of customer service and sales techniques.
- Positive approach to customer service with the ability to deal with complaints and challenging situations effectively and appropriately.
- Good computer literacy including Microsoft Word and Excel.
- Proven ability to work well both independently and within a team.
- Calm, organised and tactful approach.
- Understanding and commitment to equity, diversity and inclusion.
- A passion for Regent's Park Open Air Theatre and the work we produce.
Please refer to the job pack for more details.
Seasonal Visitor Services Duty Manager employer: Regent's Park Open Air Theatre
Contact Detail:
Regent's Park Open Air Theatre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Visitor Services Duty Manager
✨Tip Number 1
Get to know the Regent's Park Open Air Theatre! Familiarise yourself with their shows, values, and customer service approach. This will help you connect with the team and show your genuine passion during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with a variety of people, role-play different scenarios with friends or family. This will boost your confidence and help you handle challenging situations like a pro.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you've successfully managed tasks or resolved complaints. This will demonstrate your ability to stay calm and organised under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining our Visitor Services team.
We think you need these skills to ace Seasonal Visitor Services Duty Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Regent's Park Open Air Theatre shine through. We want to see that you’re genuinely excited about the role and the work we do!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in customer service and management. We love seeing how your skills align with what we're looking for!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate good communication skills, so make sure your application reflects your ability to express yourself effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Regent's Park Open Air Theatre
✨Know Your Venue
Before the interview, take some time to research Regent's Park Open Air Theatre. Familiarise yourself with its history, the types of productions they host, and their commitment to equity, diversity, and inclusion. This will show your genuine passion for the theatre and help you connect your experiences to their values.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you successfully handled customer service challenges. Highlight your ability to remain calm and organised in difficult situations, as well as your enthusiasm for providing excellent service. This will demonstrate that you have the right attitude for the role.
✨Practice Effective Communication
Since the role requires effective communication with a variety of people, practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror, focusing on maintaining a friendly and approachable tone.
✨Demonstrate Team Spirit
Be ready to discuss how you work well both independently and as part of a team. Share examples of successful collaborations and how you contribute to a positive team environment. This will reassure the interviewers that you can adapt to their dynamic Visitor Services team.
