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- Tasks: Manage box office and front of house operations for an exciting theatre season.
- Company: Regent's Park Open Air Theatre, a vibrant cultural hub.
- Benefits: Gain valuable experience in customer service and theatre operations.
- Why this job: Join a passionate team and enhance your skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunity to work in a creative setting with a commitment to diversity.
The predicted salary is between 24000 - 36000 £ per year.
Here at Regent's Park Open Air Theatre we are looking for a driven and passionate individual to join our Visitor Services team as a duty manager for our 2026 season. Working in the Visitor Services and Operations department, you will be managing the box office and front of house operations on a day-to-day basis.
Excellent attention to detail with a high standard of presentation.
Ability to communicate effectively with a wide variety of people at all levels in a confident and friendly manner.
Good written and spoken English with proven interpersonal skills.
Demonstrable enthusiasm, understanding and experience of customer service and sales techniques.
Positive approach to customer service with the ability to deal with complaints and challenging situations effectively and appropriately.
Good computer literacy including Microsoft Word and Excel.
Proven ability to work well both independently and within a team.
Calm, organised and tactful approach.
Understanding and commitment to equity, diversity and inclusion.
A passion for Regent's Park Open Air Theatre and the work we produce.
Please refer to the job pack for more details.
Seasonal Visitor Services Duty Manager in London employer: Regent's Park Open Air Theatre
Contact Detail:
Regent's Park Open Air Theatre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Visitor Services Duty Manager in London
✨Tip Number 1
Get to know the venue! Familiarise yourself with Regent's Park Open Air Theatre and its offerings. This will not only help you stand out in interviews but also show your genuine passion for the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with a variety of people, it’s crucial to convey your thoughts clearly and confidently. Role-play with friends or family to boost your confidence.
✨Tip Number 3
Showcase your customer service experience! Think of specific examples where you've handled complaints or challenging situations. This will demonstrate your positive approach and problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Seasonal Visitor Services Duty Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Regent's Park Open Air Theatre shine through. We want to see your genuine interest in the role and how it aligns with your passion for customer service and the arts.
Tailor Your CV: Make sure your CV highlights relevant experience that matches the job description. We’re looking for skills in customer service, team collaboration, and effective communication, so don’t be shy about showcasing those!
Be Clear and Concise: In your written application, clarity is key. Use straightforward language and keep your sentences concise. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Regent's Park Open Air Theatre
✨Know Your Venue
Before the interview, take some time to research Regent's Park Open Air Theatre. Familiarise yourself with its history, the types of productions they host, and their commitment to equity, diversity, and inclusion. This will show your genuine passion for the theatre and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about times when you handled complaints or challenging situations effectively. This will demonstrate your ability to maintain a positive approach, which is crucial for the role of Duty Manager.
✨Practice Effective Communication
Since the role requires communicating with a variety of people, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend, focusing on how you present yourself and engage in conversation. This will help you feel more at ease during the actual interview.
✨Demonstrate Team Spirit
Be ready to discuss your experience working both independently and as part of a team. Share examples that highlight your ability to collaborate and support others, as well as how you can take initiative when needed. This balance is key for a Duty Manager in a busy environment like the theatre.
