- To liaise effectively and efficiently with (but not limited to) the following individuals/organizations:
- Consultants and their secretaries;
- Patients and their relatives;
- Referring GPβs and their offices;
- Private medical insurance companies;
- Clinical staff;
- NHS Trust staff;
- Self-Payors; and
- Other third party organization\’s.
- To manage correspondence and telephone enquiries speedily and accurately;
- To book patients for outpatient and Cath Lab procedures onto IT systems;
- To prepare medical notes and other clinical information in preparation for a clinical session, ensuring all paperwork are filed correctly and no notes are missing;
- To ensure all payments for self-payors are collected on the same day as their clinic visit wherever possible;
- To type letters and other correspondence accurately and swiftly;
- To ensure a log of any payments received is completed on a weekly basis and updated on the appropriate management systems;
- To provide clinic receptionist duties if required to do so;
- To maintain inventory of supplies;
- To collaborate closely with medical staff, department heads, and other administrators to support effective communication, collaboration, and problem-solving;
- To undertake mandatory training relevant to the role to remain compliant with our ways of working;
- Any other duties that may be required consistent with the nature and grade of the post.
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Contact Detail:
Regent's Park Healthcare Recruiting Team