Healthcare Assistant in Cambridge

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Job Summary

Regent\’s Park Healthcare is looking for a Healthcare Assistant to join their team at Cambridge Heart Clinic on a bank contract basis.

About Us

We provide a safe, friendly and comfortable environment for patients and their families during a vulnerable time in their lives. Our services are designed and delivered to suit the patient, never forgetting that each person is individual and has specific emotional as well as clinical needs.

Cambridge Heart Clinic provides a best‑of‑both‑worlds approach: access to expert care from top UK cardiologists and the highest standards of patient service, combined with the confidence of being in an NHS hospital with specialist equipment and resources.

Job Details

• Job title: Healthcare Assistant (HCA) Cardiology Outpatients
• Location: Cambridge Heart Clinic (CHC), K2 Cardiac Day Unit, Addenbrooke\’s Hospital, Hills Road, Cambridge, CB2 0QQ
• Reports to: Clinic Manager
• Contract: Bank
• Hours: Variable dependent on clinic activity
• Pay: £17.50 per hour, inclusive of holiday payment
• Reference number: B0063-25-0008

Key Duties & Responsibilities

Clinical Duties

• Act as a chaperone during outpatient consultations, examinations, and diagnostic tests.
• Perform 12‑lead ECGs independently and to a high clinical standard (essential requirement).
• Apply ambulatory cardiac monitoring devices (e.g., Holter monitors); training provided.
• Record basic clinical observations (BP, pulse, SpO₂, height, weight).
• Prepare clinic rooms and equipment, ensuring they are clean, safe, and fully stocked.
• Maintain strict infection prevention and control standards.
• Support clinicians during procedures within agreed competencies.
• Escort and reassure patients throughout their clinic visit.

Operational & Administrative Duties

• Welcome, check‑in, and support patients through their pathway.
• Assist in managing patient flow to maintain efficient clinic operations.
• Document clinical information accurately, following CHC and RPH guidelines.
• Support consumable stock checks and elevate equipment issues promptly.
• Maintain clean, tidy, and well‑organised outpatient environments.
• Participate in annual mandatory training and maintain required competencies.

Eligibility Requirements

• Applicants must NOT hold a substantive or bank post at Cambridge University Hospitals NHS Foundation Trust.
• Applicants must already be competent in performing 12‑lead ECGs.

Additional Information

• Full training will be provided for ambulatory monitoring.
• Uniform and mandatory training will be supplied.
• An Enhanced DBS check is required.
• Opportunities to take bank shifts across CHC outpatient services as activity allows.

Working Pattern

• Variable hours dependent on clinic schedules and activity levels.
• Shifts may include daytime clinics (e.g. 08:00‑13:00 / 09:00‑17:00), evening clinics (e.g. 17:00‑21:00 or later), and weekend (Saturday) sessions.
• Flexibility is essential.

Person Specification

Essential

• Experience as a Healthcare Assistant or clinical support worker in a healthcare setting.
• Competency and experience in performing 12‑lead ECGs (required at application stage).
• Excellent communication and interpersonal skills.
• Compassionate, professional, and patient‑focused approach.
• Ability to work flexibly in line with clinic activity.
• Good organisational skills and the ability to work both independently and as part of a team.

Desirable

• Experience working in outpatient or cardiology services.
• Experience in applying ambulatory cardiac monitors (training will be provided if not).
• Awareness of infection control, safeguarding, and manual handling principles.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer Details

• Employer name: Regent\’s Park Healthcare
• Address: Addenbrookes Hospital NHS Trust, Hills Road, Cambridge, CB2 0QQ
• Website: https://www.regentsparkhealthcare.com/