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- Tasks: Manage a portfolio of London properties and provide exceptional customer service.
- Company: Fast-growing property agency based in Central London with a vibrant culture.
- Benefits: Competitive salary, 31 days holiday, WFH options, and support for training.
- Why this job: Join a dynamic team and make a real impact in property management.
- Qualifications: 3+ years of residential property management experience and strong communication skills.
- Other info: Fun office environment with regular socials and excellent career growth opportunities.
The predicted salary is between 33000 - 37000 £ per year.
Regent Property are looking for an enthusiastic and hardworking individual to join their growing team, based out of their Central London office.
The ideal candidate will have at least 1 year of residential property management experience within an office environment and be able to demonstrate exceptional customer service skills. A professional approach, excellent communication, and an ability to work on your own initiative will be essential.
Responsibilities
- To be the main point of contact for Landlords and Tenants across a portfolio of London properties.
- Dealing with day‑to‑day maintenance issues and projects.
- Raise and deal with insurance claims where necessary, liaising with loss adjusters and arranging any estimates that are required to bring the claim to a successful conclusion.
- Ensuring that service charge and ground rent invoices are processed on receipt, and funds are reserved, as necessary.
- Dealing with contractual paperwork arising during the Tenancy.
- Chasing rent arrears and serving legal notices where required.
- To arrange the checkout and process the release of the deposit, including assessing the checkout for potential deposit deductions and negotiating between the Landlord and Tenant.
What you\’ll get
- Monday – Friday, 9am – 6pm
- 31 days holiday inclusive of UK public holidays
- Additional day off on your birthday
- 1 day WFH after initial settling in period
- Fun and vibrant office in a great location in Southbank
- Regular socials throughout the year
- Support with further training and qualifications
- Employee Assistance Programme
- Basic salary between £30‑34k dependent on experience
- Commission scheme based on set KPIs
Seniority level
Not Applicable
Employment type
Full‑time
Job Function
Customer Service and Administrative
Referrals increase your chances of interviewing at Regent Property by 2x
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Senior Property Manager employer: Regent Property
Contact Detail:
Regent Property Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the hunt for a new role. You never know who might have the inside scoop on openings at Regent Property or similar agencies.
✨Tip Number 2
Prepare for those interviews! Research Regent Property and understand their values and services. Be ready to discuss how your experience aligns with their needs, especially in customer service and property management.
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled maintenance issues or managed tenant relationships in the past. This will demonstrate your initiative and problem-solving abilities, which are key for the Senior Property Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Regent Property team.
We think you need these skills to ace Senior Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Property Manager role. Highlight your residential property management experience and customer service skills, as these are key for us at Regent Property.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for our team. Share specific examples of how you've handled maintenance issues or managed tenant relationships in the past.
Showcase Your Initiative: We love candidates who can work independently! In your application, mention times when you took the initiative to solve problems or improve processes in your previous roles.
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our growing team!
How to prepare for a job interview at Regent Property
✨Know Your Stuff
Make sure you brush up on your residential property management knowledge. Familiarise yourself with common maintenance issues, insurance claims processes, and the legalities around tenancy agreements. This will show that you're not just experienced but also genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about specific situations where you resolved conflicts or went above and beyond for clients. Regent Property values strong communication, so be ready to demonstrate your ability to connect with both landlords and tenants.
✨Be Proactive
Highlight your ability to work independently and take initiative. Share instances where you identified problems before they escalated or implemented new processes that improved efficiency. This will resonate well with their need for someone who can manage a portfolio effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if Regent Property is the right fit for you. Plus, it gives you a chance to engage in a two-way conversation during the interview.
