Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage a portfolio of London properties and provide exceptional customer service.
- Company: Fast-growing property agency with a vibrant team culture.
- Benefits: Competitive salary, 31 days holiday, WFH options, and regular socials.
- Why this job: Join a dynamic team and make a real impact in property management.
- Qualifications: 3+ years of residential property management experience and strong communication skills.
- Other info: Opportunities for further training and career growth in a fun office environment.
The predicted salary is between 33000 - 37000 £ per year.
Job Description
Regent Property are looking for an experienced and hardworking individual to join their growing team, based out of their Central London office.
We are a fast-growing agency and our teams in our China and Hong Kong offices meet clients in their countries of residence in person and win new business for the London office to manage.
The ideal candidate will have at least 3 years of residential property management experience within an office environment and be able to demonstrate exceptional customer service skills. A professional approach, excellent communication, and an ability to work on your own initiative will be essential.
Your main responsibilities will include:
- To be the main point of contact for Landlords and Tenants across a portfolio of London properties.
- Dealing with day-to-day maintenance issues and projects.
- Raise and deal with insurance claims where necessary, liaising with loss adjusters and arranging any estimates that are required to bring the claim to a successful conclusion.
- Ensuring that service charge and ground rent invoices are processed on receipt, and funds are reserved, as necessary.
- Dealing with contractual paperwork arising during the Tenancy.
- Chasing rent arrears and serving legal notices where required.
- To arrange the checkout and process the release of the deposit, including assessing the checkout for potential deposit deductions and negotiating between the Landlord and Tenant.
- To provide support and guidance to junior members of the property management team
What you'll get:
- Monday – Friday, 9am – 6pm
- 31 days holiday inclusive of UK public holidays
- Additional day off on your birthday
- 1 day WFH after initial settling in period
- Fun and vibrant office in a great location in Southbank
- Regular socials throughout the year
- Support with further training and qualifications
- Employee Assistance Program
- Basic salary between £33-37k dependent on experience
- Commission scheme based on set KPIs
Senior Property Manager employer: Regent Property
Contact Detail:
Regent Property Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the hunt for a new role. You never know who might have the inside scoop on opportunities at Regent Property or similar agencies.
✨Tip Number 2
Prepare for interviews by researching Regent Property and their approach to customer service. Be ready to share examples from your past experience that showcase your skills in handling maintenance issues and managing tenant relationships.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Regent Property.
We think you need these skills to ace Senior Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Property Manager role. Highlight your residential property management experience and any customer service skills that match what we're looking for. We want to see how your background fits with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Regent Property. Share specific examples of your achievements in property management and how you can contribute to our growing team.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Regent Property
✨Know Your Stuff
Make sure you brush up on your residential property management knowledge. Familiarise yourself with the key responsibilities listed in the job description, like handling maintenance issues and dealing with insurance claims. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Customer Service Skills
Since exceptional customer service is a must-have for this position, prepare examples from your past experiences where you've gone above and beyond for clients. Think about specific situations where you resolved conflicts or improved tenant satisfaction, as these stories will resonate well with the interviewers.
✨Demonstrate Initiative
The role requires someone who can work independently, so be ready to discuss times when you've taken the initiative in previous jobs. Whether it was streamlining a process or tackling a challenging project, showing that you can think on your feet will set you apart from other candidates.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the company's growth plans, or how they measure success in the role. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
