Faculty Manager in London

The Faculty Manager is a key post holder in our academic delivery management structure. The role supports faculty performance and management across all schools and contributes to the smooth running of all programmes, enhancing the student experience and staff satisfaction. The Faculty Manager will work with multiple stakeholders to support and manage faculty recruitment, onboarding and training, faculty development and performance, HR compliance, partner and regulatory compliance, resourcing efficiency and learning and teaching excellence.

Overall Purpose

The Faculty Manager is a key post holder in our academic management structure. The role supports faculty performance and management across all schools and contributes to the smooth running of all programmes, enhancing the student experience and staff satisfaction.

Key Responsibilities

• Responsible for organising, developing and coordinating with relevant stakeholders a comprehensive onboarding programme for both permanent, fixed term and associate lecturers.
• Review and screen CVs and hold recruitment days for faculty candidates.
• Ensure that each new Lecturer/Associate Lecturer is aware of and able to adhere to college policies and procedures.
• Manage and support operations in workload planning across the academic year, ensuring staff with appropriate skills deliver the appropriate teaching, marking and other activities as necessary.
• Support faculty to organise their annual leave to ensure minimal operational disruption avoiding a negative impact on the student experience and continuity of teaching.
• Work with relevant stakeholders to support the smooth running of programmes and academic delivery.
• Monitor and ensure that the faculty members across schools meet their KPIs including but not limited to meeting all deadlines, marking to a high standard, attending all standardisation meetings, collecting module feedback and all other tasks associated with their role.
• Hold regular 121 meetings with faculty to support their development, address faculty feedback, and understand the staff voice.
• Liaise with stakeholders to enable meaningful review, probation and appraisal meetings supporting development and performance of faculty.
• Support staff development across Digital Teaching and Learning, Academic Support, Advance HE, L T, Digital Literacy and other areas as appropriate.
• Provide communication, guidance, and support to all staff and work with senior leadership team, Schools, Operations and HR to ensure that our Staff Voice is heard and supported.
• Ensure that any feedback from observations, student surveys, module feedback and other feedback mechanisms is communicated effectively to the relevant faculty.
• Work with HR to investigate and address all complaints regarding faculty conduct, issues of non-compliance or breaches of rules, regulations, policy or other performance issues.
• Provide support to faculty to ensure a positive academic student experience to meet our B1, B2 and B4 condition of registration.

Person Specification

Experience

• Essential: Experience of management, development and training in an HE context.
• Experience of working in regulated sector with compliance and monitoring requirements.
• High levels of emotional intelligence and diplomacy.
• Ability to address sensitive issues with confidentiality and compassion.
• Ability to address poor conduct and manage performance plans.
• Excellent written and verbal communication skills.
• Ability to work in a complex matrix environment with competing interests.
• Ability to build collaborative relationships across multiple teams.
• Able to work independently with initiative and sensitivity.
• Desirable: Experience in recruitment and talent acquisition.
• Experience of teaching, curriculum development and quality management and enhancement in an HE environment.
• Experience of management/leadership in a regulated sector.
• Good understanding of employment rights and law.

Technical Knowledge Skills

• Essential: Significant experience of staff development and training in an HE context.
• Excellent general IT skills including MS Office and its applications.
• Desirable: Project management experience.

Education Professional Qualifications

• Essential: Educated to degree level or extensive professional management experience.
• Desirable: Educated Master’s level in relevant subject discipline.

Compliance Statement

Successful applicants will be required to complete pre-employment checks, including a UK DBS check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion; selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role.