Facilities and Estate Officer in London

The Estates and Facilities officer will be responsible for the effective management of Regent College London’s estate, ensuring all sites are safe, secure, compliant, and well-maintained to support a positive learning and working environment. This includes overseeing day-to-day facilities operations, health and safety, compliance, planned maintenance, and supporting strategic planning for college growth and sustainability.

Specific duties and responsibilities

• Oversee the maintenance, repair, and general upkeep of all college campuses to ensure high standards of safety and functionality.
• Manage service contracts, suppliers, and contractors to ensure value for money and quality service delivery.
• Monitor and manage space utilisation and support any moves, changes or refurbishments in coordination with the Head of Campus Operations.
• Develop and manage estates budgets in collaboration with Finance and Head of Campus Operations.
• Ensure compliance with all statutory requirements including asbestos, legionella, gas safety, and electrical testing and ensure such items are renewed and are fully compliant.
• Liaise with external bodies such as landlords, local authorities, and health and safety consultants where required.
• Support or lead capital works, refurbishments, and infrastructure improvement projects, ensuring they are delivered on time, within budget, and with minimal disruption to the college.
• Foster a culture of continuous improvement, safety awareness, and teamwork among employees.
• Lead and project management on smaller refurb projects within the campus buildings and assist with Estates Director of the larger projects that are carried out.
• Be responsible for the general care of the college premises.
• Undertake general repairs and maintenance of the premises and grounds in accordance with day-to-day operations and the scheduling of work as directed by the Estates and Facilities manager.
• Receive and porter light goods and materials including the relocation of furniture and equipment, subject to safe practices of materials handling and lifting.
• Undertake specified and relevant training and development in accordance with the needs of the Estates and Facilities service and the College’s Continuous Professional Development requirement.
• Support the College’s fire evacuation procedures as determined by the Estates and Facilities Manager and, in the event of a fire evacuation, by the Assistance campus Manager, as required.
• Act as first aider and Fire Marshall.
• Contribute actively to the risk management of the College.
• Promote and implement the College’s strategies on equality, diversity and safeguarding.
• Work closely with the campus operations team.
• Undertake such other duties as may reasonably be required.

Additional duties:

• Assist with managing maintenance and contractors’ package of works including the planning, booking in servicing, surveys and financial management including approval of invoices and reviewing documentation such as jobsheets, reports and service agreements.
• Work closely with the onsite Facilities Manager to plan work, assist with managing the online fresh service, to monitor and close out tickets, and assist with managing the facilities inbox.
• Liaising with the Campus Operations Managers of when works can be booked in and planned in advance with works that require extra planning and onsite resources and access.
• Assisting the Facilities Manager and Estates Manager with private properties where the company is the landlord for these properties this includes looking after the maintenance, repairs and replacement of appliances and servicing such as boilers and managing fire safety especially properties that are part of the same building as the campuses.
• Assist Campus Operations Managers with any maintenance, repair, health and safety and compliance related matters or queries.

Essential Requirements:

• Proven experience in estates/facilities management across multi-site operations.
• Experience in managing contracts, suppliers, and budgets.
• Excellent organisational, planning, and problem-solving skills.
• Ability to work independently and collaboratively with internal and external stakeholders.
• Strong IT skills, including the use of facilities management software and Microsoft Office Suite.
• Flexible, proactive, and able to travel across campuses when required.

Desirable:

• NEBOSH General Certificate or equivalent Health and Safety qualification.
• Experience within an educational or public sector environment.
• Knowledge of sustainability practices in facilities management.

Compliance Statement

Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion; selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role.