At a Glance
- Tasks: Manage housing-related anti-social behaviour and support community safety initiatives.
- Company: Join Regenda Homes, an award-winning social housing provider making a real difference.
- Benefits: Flexible working, 27 days annual leave, and a fantastic rewards package.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a positive impact in communities while developing your career in social housing.
- Qualifications: Experience in social housing and strong interpersonal skills are essential.
The predicted salary is between 38747 - 38747 £ per year.
Annual salary of £38,747 (FTE)
Permanent role
Full-time (35 hours), part-time and flexible working patterns available
Oldham office base, hybrid working
The role
In this role you will be required to manage cases of housing related anti-social behaviour and work as part of a neighbourhood team to help deliver safe and sustainable communities. You will be required to support the team in meeting all relevant expectations and standards relating to the social housing regulator and tenant satisfaction measures; complaints within scope of the housing ombudsman service; safeguarding adults and children and managing a diverse range of neighbourhoods through positive estate management.
You will need to ensure all customers are treated fairly, with respect and in recognition of their individual requirements and any protected characteristics, and that all customer complaints and enquiries are dealt with promptly and to a high standard.
The right fit
- Experience of working in a social housing environment, managing tenancies and managing ASB cases effectively is essential.
- You have the ability to prioritise your workload and work under pressure to meet targets and deadlines.
- You’re self-motivated and able to use your own initiative to find solutions.
- You can demonstrate empathy when dealing with and resolving dispute situations.
- You must be willing to develop an awareness of risk and associated policies to ensure that procedures are followed and risk is managed appropriately.
- Excellent customer centric approach to work with good interpersonal and communications skills both written and verbal.
- A full UK driving license with access to a vehicle is essential.
Who we are
Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard.
Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.
Next steps
If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit for the role. Our People Services team will review your application and will be in touch shortly.
What we offer
Regenda Homes really is a great place to work – and you don’t have to just take our word for it! We’re accredited by Best Companies for our ‘world class’ levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives.
We also offer a fantastic reward and benefits package which, amongst other things, includes:
- A range of flexible working options.
- 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.
- 6 additional days for volunteering.
- Up to 9% employer’s contribution to the pension scheme (match funded).
- £250 annual ‘Live and Learn’ allowance to spend on learning any new skill.
- Enhanced maternity, paternity and adoption pay schemes.
- Employee Assistance Programme and health and wellbeing initiatives.
- A wide variety of exciting learning and development opportunities.
- Interest free loans to assist with the purchase of computer equipment and travel season tickets.
- Monthly staff lottery scheme.
We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we’d encourage you to submit your application as early as possible.
Tenancy Enforcement Officer in Oldham employer: Regenda Group
Regenda Group is an excellent employer that values innovation and collaboration, providing a dynamic work environment for the Senior Applications Analyst role. With flexible working options and a comprehensive benefits package, employees are encouraged to grow their skills while contributing to meaningful projects that enhance our corporate and cloud applications. Our supportive culture fosters teamwork and professional development, making Regenda Group a rewarding place to advance your career in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Enforcement Officer in Oldham
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Regenda Group, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Regenda Group and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Tenancy Enforcement Officer in Oldham
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Regenda Group and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Regenda Group
✨Get to Know Public Sector Values
Before your interview with Regenda Group, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Regenda Group.
