Stakeholder & Learner Engagement Administrative Apprentice in Liverpool

Annual salary of £14,560 (FTE) 18 month FTC Full-time (35 hours).

Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered.

Proposed Interview Date: TBC

The role is to provide high-quality administrative and operational support to the Stakeholder & Learner Engagement Team, assisting with learner engagement, stakeholder relationships, recruitment activities, learner onboarding and programme administration. The apprentice will work across a range of funded learning programmes, supporting coordinators and managers to ensure learners, employers and stakeholders receive an excellent customer experience throughout their journey with The Learning Foundry. Through structured learning and on-the-job training, the apprentice will develop skills in administration, customer service, stakeholder engagement, learner recruitment, CRM management and compliance within the skills and employability sector.

The right fit:

• Demonstrable experience in a similar field / role.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills and the ability to communicate concerns, and complex/contentious issues in a diplomatic manner.
• Proven ability to analyse problems and to develop and successfully implement practical and workable solutions to address them.
• Ability to deal with changing priorities, work under pressure, work to tight deadlines and be flexible.
• Ability to work collaboratively with staff at all levels across the Company and with external stakeholders and committed to teamwork.
• Experience in working with Microsoft Word, PowerPoint, Excel and Outlook.
• Excellent organisational skills and time management.
• The ability to work without any supervision, meeting deadlines and KPI targets.

The post holder will be required to undergo an enhanced DBS check.

Who we are:

At The Learning Foundry we are passionate about helping people and businesses achieve their full potential. Whether it's helping someone to start or progress in their career or supporting a business to recruit new staff or upskill their workforce, we are a full-service training provider with the knowledge and experience to suit individual needs. The Learning Foundry is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.

Next steps:

If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit for the role. Our Talent Acquisition team will review your application and will be in touch shortly.

What we offer:

The Learning Foundry really is a great place to work – and you don’t have to just take our word for it! We’re accredited by Best Companies for our ‘world class’ levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives.

We also offer a fantastic reward and benefits package which, amongst other things, includes:

• A range of flexible working options.
• 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.
• 6 additional days for volunteering.
• 5% Employers Contribution to the Pension Scheme.
• £250 annual ‘Live and Learn’ allowance to spend on learning any new skill.
• Enhanced maternity, paternity and adoption pay schemes.
• Employee Assistance Programme and health and wellbeing initiatives.
• A wide variety of exciting learning and development opportunities.
• Interest free loans to assist with the purchase of computer equipment and travel season tickets.
• Monthly staff lottery scheme.

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we’d encourage you to submit your application as early as possible.