At a Glance
- Tasks: Manage a diverse property portfolio and deliver top-notch customer service.
- Company: Join Redwing, a boutique property agency making a difference in Liverpool.
- Benefits: Enjoy flexible working, 27 days annual leave, and a fantastic rewards package.
- Other info: Accredited for staff engagement and offers excellent career development opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the community.
- Qualifications: 2 years' experience in property management and strong customer service skills required.
The predicted salary is between 34310 - 39071 £ per year.
Annual salary of £34,310 - £39,071 (FTE) (Dependent upon completion of the Level 3 TPI qualification).
Permanent role. Full-time (35 hours), part-time and flexible working patterns available. Liverpool city centre office base, hybrid working.
Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered.
Proposed Interview Date: Wednesday 27th May 2026.
The role:
As a Property Manager (Leasehold), within the Residential Management Team, you are the face of Redwing. You will be responsible for managing a property portfolio that includes multiple tenure types including Leasehold, Shared Ownership and Commercial properties. You will provide an effective and responsive management service to customers and other key stakeholders reaching the highest possible standard of customer care. You will also deliver the Home Ownership services for your patch including Right to Buy / Right to Acquire applications, Shared Ownership staircasing, Lease Extensions, management packs for leasehold properties and the coordination of Equity Loan redemption.
The right fit:
- 2 years’ experience in the property/housing industry is essential.
- Experience of working in a customer focused environment dealing with residential property matters.
- Experience of managing Lease Extensions, Staircasing and Shared Ownership sales is desirable.
- You must drive and have access to your own vehicle.
- Wanting to join a motivated, fast paced and dynamic team.
- Experience of preparation and monitoring of service charge budgets.
- A lateral and innovative thinker with problem solving skills and ability to work under pressure in a fast-moving environment.
- You have excellent communication and time management skills.
- Good IT skills with Microsoft Office suite.
Who we are:
We are more than just estate agents, we are Redwing. We help customers to buy, rent, sell and manage properties across Liverpool, Merseyside and the North West. We're a boutique property agency with specialist teams in sales and lettings, shared ownership, marketing, property management and asset management. Redwing is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.
Next steps:
If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit for the role. Our Talent Acquisition team will review your application and will be in touch shortly.
What we offer:
Redwing really is a great place to work – and you don’t have to just take our word for it! We’re accredited by Best Companies for our ‘world class’ levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives.
We also offer a fantastic reward and benefits package which, amongst other things, includes:
- A range of flexible working options.
- 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.
- 6 additional days for volunteering.
- Up to 9% Employers Contribution to the Pension Scheme (match funded).
- £250 annual ‘Live and Learn’ allowance to spend on learning any new skill.
- Enhanced maternity, paternity and adoption pay schemes.
- Employee Assistance Programme and health and wellbeing initiatives.
- A wide variety of exciting learning and development opportunities.
- Interest free loans to assist with the purchase of computer equipment and travel season tickets.
- Monthly staff lottery scheme.
We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we’d encourage you to submit your application as early as possible.
Property Manager - Leasehold in Liverpool employer: Regenda Group
Contact Detail:
Regenda Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager - Leasehold in Liverpool
✨Tip Number 1
Get to know the company inside out! Research Redwing and understand their values, mission, and the specifics of the Property Manager role. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local property events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about your past experiences in property management and how they relate to the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Property Manager - Leasehold in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your experience in the property/housing industry and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your experience aligns with what we’re looking for. Keep it concise but impactful!
Showcase Your Customer Focus: Since this role involves a lot of customer interaction, make sure to highlight your experience in customer-focused environments. We love candidates who can demonstrate excellent communication and problem-solving skills!
Apply Directly Through Our Website: Remember, we’re not using recruitment agencies for this position. Make sure to apply directly through the Regenda website to ensure your application is considered. We can’t wait to hear from you!
How to prepare for a job interview at Regenda Group
✨Know Your Stuff
Make sure you brush up on your knowledge of leasehold properties, shared ownership, and the specific services Redwing offers. Familiarise yourself with the key responsibilities of a Property Manager and be ready to discuss how your experience aligns with these.
✨Showcase Your Customer Focus
Since this role is all about providing excellent customer care, prepare examples from your past experiences where you've gone above and beyond for clients. Highlight your communication skills and how you handle challenging situations with ease.
✨Be Ready to Problem Solve
Expect questions that test your problem-solving abilities. Think of scenarios where you've had to think on your feet or come up with innovative solutions in a fast-paced environment. This will show you're the lateral thinker they’re looking for.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics, company culture, and future projects at Redwing. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.