Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist tenants with enquiries and provide top-notch customer support.
- Company: Leading housing organisation in Liverpool with a focus on employee engagement.
- Benefits: Flexible hours, paid leave, and personal development opportunities.
- Why this job: Join a positive work environment and make a difference in people's lives.
- Qualifications: Previous customer service experience and strong communication skills.
- Other info: Great growth potential in a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
A leading housing organization in Liverpool is seeking a dedicated Customer Service Representative to join their team. The successful candidate will handle various tenant enquiries, providing high-quality support and demonstrating excellent communication skills.
Previous customer service experience is desirable, and the role offers numerous benefits, including flexible working, paid leave, and opportunities for personal development. Join an organization that values employee engagement and fosters a positive work environment.
Customer Service Advisor - Flexible Hours & Growth in Liverpool employer: Regenda Group
Contact Detail:
Regenda Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Flexible Hours & Growth in Liverpool
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling tenant enquiries, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Don’t hesitate to showcase your previous customer service experience. Share specific examples of how you've handled challenging situations or gone above and beyond for customers – it’ll demonstrate your capability and commitment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Service Advisor - Flexible Hours & Growth in Liverpool
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous customer service experience you have. We want to see how you've handled enquiries and provided support in the past, so share specific examples that demonstrate your communication skills.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the values and needs of the housing organisation. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Be Yourself: We’re all about fostering a positive work environment, so let your personality shine through in your application. Don’t be afraid to show us who you are and why you’re passionate about customer service!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Regenda Group
✨Know the Company Inside Out
Before your interview, take some time to research the housing organisation. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, excellent communication is key. Prepare examples from your previous experience where you successfully handled tenant enquiries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Highlight Flexibility and Growth Mindset
Since the role offers flexible hours and growth opportunities, be ready to discuss how you adapt to changing situations and your eagerness to learn. Share specific instances where you embraced change or took on new challenges in your previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how they support employee engagement. This shows that you’re not just interested in the job, but also in how you can contribute to their positive work environment.
