Repairs Planner in England

Annual salary of 26,805. Permanent role. Full-time (37 hours), part-time and flexible working patterns available. St Helens office base, hybrid working.

Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered.

Proposed Interview Date: W/C 12th January.

The role:

• As a Repairs Planner, you will need to coordinate the daily activities of M Y s field workforce.
• Provide a high quality, customer focused maintenance service that ensures compliance with relevant safety and building legislation.
• Manage the scheduling system and ensure that appointments are made within agreed timescales and views are monitored and kept up to date.
• Reschedule jobs if necessary and communicate any changes with the relevant parties.
• Ensure that operatives are communicating in a timely and effective manner about progress of work.
• Involve a high level of communication with our operatives, staff, managers and customers ensuring a high standard of customer service.

The right fit:

• A good working knowledge of Orchard Housing, DRS and Agile365.
• Administrative experience is advantageous.
• Financial awareness of cost and income comparison and ability to identify Value for Money (VFM).
• Strong communication skills both written and verbally.
• Organisational and planning skills and ability to prioritise workloads.
• Ability to multi-task and work without supervision as well as part of a team.
• Keyboard skills and knowledge of Windows and specialist supportive software and vehicle tracking and management system.
• Technical knowledge associated with Gas and Electrical cyclical servicing and repairs.
• Experience of working in a customer facing environment.
• Experience of working within a construction / maintenance services environment.
• The post holder may on occasion be required to travel to other offices and therefore the ability to travel to other offices and locations which may not be easily accessible by public transport.

Who we are:

M Y Maintenance and Construction provides responsive repairs, planned works, renewables, facilities management and new build services to clients across the North West. Over 40 years we’ve grown from a small, family-run business into a multimillion-pound company employing over 200 permanent employees. M Y Maintenance and Construction is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.

Next steps:

If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit for the role. Our Talent Acquisition team will review your application and will be in touch shortly.

What we offer:

M Y Maintenance and Construction really is a great place to work and you don’t have to just take our word for it. We’re accredited by Best Companies for our world class levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives. We also offer a fantastic reward and benefits package which, amongst other things, includes: A range of flexible working options. 27 days paid annual leave (rising one day per year after 3, 5 and 7 years service) in addition to 8.