At a Glance
- Tasks: Supervise weighbridge operations and manage office administration in a waste recycling facility.
- Company: Join a leading waste management company committed to sustainability and community.
- Benefits: Enjoy paid holidays, healthcare, gym access, and career development opportunities.
- Other info: Be part of a diverse team with excellent growth potential.
- Why this job: Make a real impact in recycling while developing your leadership skills.
- Qualifications: Experience in fast-paced environments and strong admin skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Office Manager / Supervisor is responsible for overseeing the day-to-day operations of the weighbridge department within a waste recycling facility. This role ensures the accurate processing of vehicle weights, waste documentation, customer accounts, and site administration while supervising office and weighbridge staff. The position plays a key role in maintaining operational efficiency, regulatory compliance, and excellent customer service.
Key Responsibilities
- Weighbridge Operations
- Supervise daily weighbridge activities for incoming and outgoing vehicles.
- Ensure accurate recording of weights, waste types, customer details, and transport documentation.
- Monitor and maintain weighbridge software and reporting systems.
- Resolve discrepancies relating to weights, tickets, or customer accounts.
- Coordinate vehicle flow and communication with site operations teams.
- Office Administration
- Manage office administration procedures and ensure records are maintained accurately.
- Prepare daily, weekly, and monthly operational reports.
- Staff Supervision
- Supervise and support weighbridge operators and administrative staff.
- Provide training and guidance on company procedures and compliance requirements.
- Monitor staff performance and promote a positive working environment.
- Organise staff rotas, holidays, and daily workload allocation.
- Customer & Driver Relations
- Act as the main point of contact for customers, drivers, and suppliers.
- Handle customer queries, complaints, and service requests professionally.
- Maintain strong working relationships with contractors and transport providers.
- Weighbridge Operations & Data
- Monitor data entry and movement records, checking for accuracy and resolving any issues quickly.
- Customer Paperwork & Releases
- Coordinate and prepare customer waste releases, keeping a close eye on contract deadlines.
- Send customers all required documentation, including weighbridge tickets, packing lists, and supporting photos where needed.
Essential Criteria:
- Experience working in a busy, fast-paced weighbridge or similar operational environment.
- Strong admin and data accuracy skills, with confidence managing paperwork and records.
- A team-first attitude with the ability to train and support others.
- Comfortable coordinating customer communication and releases within deadlines.
- A practical and organised approach to scheduling and daily operations.
Desirable Experience
- Experience within the waste management, recycling, environmental services, or sustainability sector.
Benefits:
- Paid holidays
- Free Life Assurance
- Free On-site car parking
- Company Pension Scheme
- Healthcare Plan
- Canteen Facilities
- Employee Perks Card
- Career Development Opportunities
- Free Work Gym
Re-Gen is an equal opportunities employer who employs a workforce with members from all sections of the community and is committed to appointing candidates purely based on merit.
Office Supervisor JBLE1_NI in Newry employer: Regen Waste Ltd
Re-Gen is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With benefits such as paid holidays, a comprehensive healthcare plan, and career growth opportunities, employees thrive in a dynamic environment dedicated to sustainability and operational excellence. Located within a waste recycling facility, the Office Supervisor role not only ensures efficient operations but also fosters strong relationships with customers and team members, making it a rewarding position for those passionate about environmental services.
StudySmarter Expert Advice🤫
We think this is how you could land Office Supervisor JBLE1_NI in Newry
✨Tip Number 1
Network like a pro! Reach out to people in the waste management and recycling sectors. Attend industry events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience in weighbridge operations and office management. This can really set you apart during interviews and give you a chance to demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions related to supervisory roles and customer relations. This will help you feel more confident and articulate during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Office Supervisor JBLE1_NI in Newry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience in weighbridge operations and any relevant administrative roles to show us you’re the right fit.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've successfully managed teams or improved operational efficiency in previous jobs.
Showcase Your Customer Service Skills:Since this role involves a lot of customer interaction, make sure to mention any experience you have in handling customer queries or complaints. We want to see how you can maintain strong relationships with clients.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Regen Waste Ltd
✨Know Your Weighbridge Operations
Make sure you brush up on your knowledge of weighbridge operations and the specific processes involved. Familiarise yourself with how vehicle weights are recorded and the importance of accuracy in waste documentation. This will show that you're not just interested in the role, but that you understand its core responsibilities.
✨Demonstrate Your Team Spirit
Since this role involves supervising staff, be ready to discuss your experience in team management. Share examples of how you've trained or supported colleagues in the past. Highlighting your ability to foster a positive working environment will resonate well with the interviewers.
✨Customer Service is Key
Prepare to talk about your approach to customer relations. Think of instances where you've handled queries or complaints effectively. Emphasising your commitment to excellent customer service will align perfectly with the expectations of the role.
✨Be Organised and Practical
Showcase your organisational skills by discussing how you manage daily operations and schedules. Bring examples of how you've balanced workloads or met deadlines in previous roles. This practical approach will demonstrate that you're ready to tackle the challenges of the Office Supervisor position.
