At a Glance
- Tasks: Supervise weighbridge operations and ensure accurate processing of vehicle weights and waste documentation.
- Company: Join a leading waste recycling facility committed to sustainability and operational excellence.
- Benefits: Enjoy paid holidays, healthcare, gym access, and career development opportunities.
- Other info: Be part of a diverse team with a focus on merit and community.
- Why this job: Make a real impact in waste management while developing your leadership skills.
- Qualifications: Experience in fast-paced environments and strong admin skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Office Manager / Supervisor is responsible for overseeing the day-to-day operations of the weighbridge department within a waste recycling facility. This role ensures the accurate processing of vehicle weights, waste documentation, customer accounts, and site administration while supervising office and weighbridge staff. The position plays a key role in maintaining operational efficiency, regulatory compliance, and excellent customer service.
Key Responsibilities
- Weighbridge Operations
- Supervise daily weighbridge activities for incoming and outgoing vehicles.
- Ensure accurate recording of weights, waste types, customer details, and transport documentation.
- Monitor and maintain weighbridge software and reporting systems.
- Resolve discrepancies relating to weights, tickets, or customer accounts.
- Coordinate vehicle flow and communication with site operations teams.
- Office Administration
- Manage office administration procedures and ensure records are maintained accurately.
- Prepare daily, weekly, and monthly operational reports.
- Staff Supervision
- Supervise and support weighbridge operators and administrative staff.
- Provide training and guidance on company procedures and compliance requirements.
- Monitor staff performance and promote a positive working environment.
- Organise staff rotas, holidays, and daily workload allocation.
- Customer & Driver Relations
- Act as the main point of contact for customers, drivers, and suppliers.
- Handle customer queries, complaints, and service requests professionally.
- Maintain strong working relationships with contractors and transport providers.
- Weighbridge Operations & Data
- Monitor data entry and movement records, checking for accuracy and resolving any issues quickly.
- Customer Paperwork & Releases
- Coordinate and prepare customer waste releases, keeping a close eye on contract deadlines.
- Send customers all required documentation, including weighbridge tickets, packing lists, and supporting photos where needed.
Essential Criteria:
- Experience working in a busy, fast-paced weighbridge or similar operational environment.
- Strong admin and data accuracy skills, with confidence managing paperwork and records.
- A team-first attitude with the ability to train and support others.
- Comfortable coordinating customer communication and releases within deadlines.
- A practical and organised approach to scheduling and daily operations.
Desirable Experience
- Experience within the waste management, recycling, environmental services, or sustainability sector.
Benefits:
- Paid holidays
- Free Life Assurance
- Free On-site car parking
- Company Pension Scheme
- Healthcare Plan
- Canteen Facilities
- Employee Perks Card
- Career Development Opportunities
- Free Work Gym
Re-Gen is an equal opportunities employer who employs a workforce with members from all sections of the community and is committed to appointing candidates purely based on merit.
Office Supervisor in Newry employer: Regen Waste Ltd
Re-Gen is an exceptional employer, offering a dynamic work environment within the waste recycling sector that prioritises operational efficiency and customer service. Employees benefit from a comprehensive package including paid holidays, a company pension scheme, and career development opportunities, all while enjoying a supportive culture that values teamwork and individual growth. Located in a facility that champions sustainability, Re-Gen provides unique advantages such as on-site gym access and employee perks, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Office Supervisor in Newry
✨Tip Number 1
Network like a pro! Reach out to people in the waste management and recycling sectors. Attend industry events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience in managing operations, customer relations, and staff supervision. This can really set you apart during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions related to office management and weighbridge operations to boost your confidence before the real deal.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like Office Supervisor. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Office Supervisor in Newry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Supervisor role. Highlight your experience in weighbridge operations and any relevant admin skills. We want to see how your background fits with our needs!
Show Off Your Team Spirit:Since this role involves supervising staff, let us know about your team-first attitude! Share examples of how you've trained or supported others in previous jobs. We love a good team player!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points for key achievements and responsibilities. We appreciate straightforward communication, especially in a busy environment like ours.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Regen Waste Ltd
✨Know Your Weighbridge Operations
Make sure you brush up on your knowledge of weighbridge operations and the specific processes involved. Familiarise yourself with how vehicle weights are recorded and the importance of accuracy in waste documentation. This will show that you're not just interested in the role, but that you understand its core responsibilities.
✨Demonstrate Your Leadership Skills
As an Office Supervisor, you'll be supervising staff, so it's crucial to highlight your leadership experience. Prepare examples of how you've successfully managed a team, resolved conflicts, or improved team performance. This will help the interviewers see you as a capable leader who can foster a positive working environment.
✨Showcase Your Customer Service Skills
Since you'll be the main point of contact for customers and drivers, it's important to demonstrate your customer service skills. Think of specific instances where you've handled queries or complaints effectively. This will illustrate your ability to maintain strong relationships and ensure customer satisfaction.
✨Be Ready to Discuss Compliance and Accuracy
Given the regulatory nature of the role, be prepared to discuss how you ensure compliance and accuracy in your work. Bring up any relevant experiences where you've had to adhere to strict guidelines or manage data entry with precision. This will reassure the interviewers that you take these aspects seriously.
